Errors and Troubleshooting (Windows) — Quicken

Barclay Bank / BarclayCard balance updating but no transactions downloading (AGAIN)

OscarVB — Wed, 08 Apr 2026 12:23:32 +0000

Hi - it's that time of year, I guess. This:

We are seeing an issue with users reporting missing transactions when connecting with Barclays Online Banking, AAdvantage Business-Barclays, Barclays Bank Delaware, Barclays Bank India, Barclays CC, and Barclaycard in Quicken for Windows and Quicken for Mac. The issue is on the provider's side, and we are working with the provider to resolve it.<\/p>

This has been escalated internally, though we do not have an ETA at this time.<\/p>

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. <\/p>

Thank you!<\/p>

(Ticket# 11682286\/CTP-12075)<\/p>","bodyRaw":"[{\"type\":\"p\",\"children\":[{\"text\":\"We are seeing an issue with users reporting missing transactions when connecting with Barclays Online Banking, AAdvantage Business-Barclays, Barclays Bank Delaware, Barclays Bank India, Barclays CC, and Barclaycard in Quicken for Windows and Quicken for Mac. The issue is on the provider's side, and we are working with the provider to resolve it.\"}]},{\"type\":\"p\",\"children\":[{\"text\":\"This has been escalated internally, though we do not have an ETA at this time.\"}]},{\"type\":\"p\",\"children\":[{\"text\":\"To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. \"}]},{\"type\":\"p\",\"children\":[{\"text\":\"Thank you!\"}]},{\"type\":\"p\",\"children\":[{\"text\":\"(Ticket# 11682286\\\/CTP-12075)\"}]}]","format":"rich2","dateInserted":"2025-03-03T17:16:18+00:00","insertUser":{"userID":10139481,"name":"Quicken Kristina","url":"https:\/\/community.quicken.com\/profile\/Quicken%20Kristina","photoUrl":"https:\/\/us.v-cdn.net\/6031128\/uploads\/userpics\/DEGK29G8FS46\/n2QU7ZASU7AXL.JPG","dateLastActive":"2026-04-12T00:04:26+00:00","banned":0,"punished":0,"private":false,"label":"mod","labelHtml":"mod"},"displayOptions":{"showUserLabel":false,"showCompactUserInfo":true,"showDiscussionLink":true,"showPostLink":true,"showCategoryLink":false,"renderFullContent":false,"expandByDefault":false},"url":"https:\/\/community.quicken.com\/discussion\/7960556\/closed-5-6-25-barclays-online-banking-missing-transactions","embedType":"quote","name":"CLOSED! 5\/6\/25 Barclays Online Banking - Missing Transactions","embedStyle":"rich_embed_card"}"> https://community.quicken.com/discussion/7960556/closed-5-6-25-barclays-online-banking-missing-transactions

…is happening again, since Sunday, 4/5/26. Most of my weekend transactions usually show up Sunday night, and in all cases no later than Monday morning. As of today, I have not successfully downloaded any transactions since Friday, April 3, even though at this point the Barclay website shows only one pending transaction. There are at least 13 transactions that have cleared on the website but aren't getting downloaded, even after account resets, deactivation/reactivation of online services, and an attempt to add the card as a new account. (I download my pending transaction, and the 1 pending transaction on the Barclay website, from Tuesday, 4/7, won't download to Quicken, either.)

Please fix it again, like you had to last year at this time!

Thanks.

Please make "Customize Tax Year" window in Reports bigger/sizeable

jonnathanfrid — Sun, 12 Apr 2026 05:57:04 +0000

I have struggled with this for years… When in a report and you go to customize, this "Customize Tax Year" window needs to be able to be made full screen… This is especially frustrating when on the Categories tab where you are forced to view all of the categories in a tiny little window… So much info in such a small window… PLEEEAAASSSEEE make this window able to go full screen. Thank you!

How to stop Quicken Classic (Windows) from "hallucinating" payee names?

rcstevensonaz — Sun, 12 Apr 2026 01:07:08 +0000

Quicken is hallucinating Payee names, using renaming rules that I never entered. How do I make it stop?

Example:

Payee name in the register was automatically set to "Indianapolis Colts".

Original transaction name is "INDIANAPOLIS CONVENTINDIANAPOLIS IN"

I would have been fine with "Indianapolis Convention", which would be accurate. But this transaction has nothing to do the Colts (who still belong in Baltimore!!!); and I've never entered any other transaction with either Indianapolis or Colts anywhere in the renaming rule.

(Version R66.28)

Barclays Not Processing Barclay's Transaction

Camlin — Fri, 10 Apr 2026 11:29:52 +0000

Barclays is not downloading transactions again. No error message but does update the online balance. anyone having this problem again

Will Fidelity Netbenefits ever be able to sync in Quicken

KeithK23 — Sat, 11 Apr 2026 20:27:22 +0000

As previously posted, Fidelity Netbenefits is unable to be used within Quicken since their "migration". Is this ever going to be fixed?

Unable to log into Fidelity Netbenefits after Migration — Quicken

Oakmark Funds & Janus Transaction Download - Issues with Password [Edited]

algee99 — Thu, 27 Nov 2025 18:06:52 +0000

Twice in the last 3 days, I've had issues downloading transactions from Oakmark Funds in Quicken Classic (Version R65.17, Build 27.1.65.17, Windows 11 Home).

When I run One Step Update, I don't get an error, just a dialog box asking me to enter the password for Oakmark Funds. I've verified the password on the Oakmark website, and when I try to change or reset the password in the password manager in quicken, I get an error that Oakmark cannot use my password.

If I deactivate and reactivate the online services for the Oakmark account in Quicken, using the exact same password that Quicken rejected in the password manager when I tried to save it, Quicken gets the fund information from Oakmark and I can link it to my quicken account.

Problem is that I've had to do this twice in the last 3 days.

Hope someone has some insight. Thanks!

Different reconcile windows for savings account

JD99 — Thu, 09 Apr 2026 15:22:44 +0000

I set up my bank accounts manually and reconcile them manually also (my preference). When I set up my latest savings account the reconcile window is different than other accounts; and, confirming the account details, the account is not set up to download transactions. The first screenshot below is how this account's reconcile window looks. The second screenshot is how all my other banking accounts' reconcile window looks when I launch Ctrl-R. I reviewed the settings and cannot figure out how to get this one account to generate a reconcile window that is the same as all others. What am I missing?! I am using Quicken Classic for Windows Premier. The software is up to date.

Discover login issue with Express Web Connect

cloughbe — Sat, 11 Apr 2026 21:27:51 +0000

Ever since changine my Discover connection to Express Web Connect I am forced to reauthorize my account every time I try to download transactions from Discover. My situation my be somewhat unique in that I have a joint credit card account and a joint banking account. The credit card has my wife as the primary user, and I am secondary. The bank account has me as the primary and my wife as the secondary.

Discover requires me to have a separate login for each account, but Quicken only allows one connection to Discover. This means that I can only connect to one account at a time, and if I try and authenticate one account the other account it breaks.

Does anyone have a solution for how to get around this or know when Quicken and Discover will decide to work together to work out a solution to this problem?

Red circle with slash icon

Ellary Kahan — Fri, 10 Apr 2026 21:03:07 +0000

This suddenly appeared next to "More Accounts" in my account list pane, and when I did an update, the dialog box said the accounts next to the icon needed my attention. These were closed accounts. I deleted them, but the icon remains. Only now, when I click on the " More Accounts" dropdown, there are no accounts listed anymore.

How do I get rid of this, and why did it suddenly appear in the first place? Those closed accounts didn't cause any trouble before.

Thanks.

Reauthorization dialog I've not seen before

Gerry Blue — Tue, 31 Mar 2026 20:29:15 +0000

I got this when I came back from reauthorizing my accounts on the Chase website. The accounts on the top part of the screen are the accounts as they are listed on the Chase website. The accounts on the bottom half are the accounts as they are listed in Quicken. The thing is, they are the same accounts. When I click "Finish" none of the Chase accounts are set up for download so I have to "add" the accounts again to set up download. When I do this, I don't get this screen again. So far.

Is this because the accounts are not named the same on Chase as they are in Quicken? If so, is this naming restriction new? It used to work just fine.

[Edited - Removed partial account numbers]

Does anyone connect to NFM (Nebraska Furniture Mart) from Quicken?

Larry4 — Sat, 11 Apr 2026 02:22:19 +0000

Does anyone connect to NFM (Nebraska Furniture Mart) from Quicken? Does your connection work? If you are getting CC-502, when did it quit working? Any information would be helpful.

Yes I've talked with Support on both sides, they acknowledge the problem is either Quicken or NFM and not on my side.

I'm getting error CC-501 on my Chase Accounts. Looking for resolution?

michael7572 — Fri, 10 Apr 2026 10:53:27 +0000

I have one checking, one money market, one visa and two investment accounts with Chase. Yesterday I got error message CC-501. Your FAQ suggested waiting 24 hours, which I did. Getting the same error message.

Security Service Federal Credit Union - CC-501

System — Sat, 28 Mar 2026 20:09:13 +0000

This discussion was created from comments split from: All Accounts failing sync with cc-501.

How do I disable Quicken Password Vault

therifleman! — Sat, 28 Feb 2026 19:47:21 +0000

How do I disable, delete, quit, neuter, stop Quicken One Step Update Password Vault?!?

I do not want to use the Quicken Password Vault. I had no trouble with downloading updates until the "convenience" of the Update Vault was presented. IT IS NOT CONVENIENT for me.

Please do not try to tell me how to use it correctly and that I just don't understand how it can benefit me. I don't need it and I want it GONE from my operations!

And, after 18 years, I still miss MS Money. Mainly because it focused on user interface and users who ARE NOT accountants. 🙄

Barclay credit card not downloading

JKP — Sat, 11 Apr 2026 09:30:20 +0000

I have windows 10. Have Barclay World Master Card. No transactions received since April 3rd. I do update of all accounts, they are completed, no error message. Other accounts download normally. Everything is normal looking, but I have several posted and pending transactions on Barclay's web site, but they do not load into Quicken. I have reset the account, without any errors or issues. Still the same results. How do I fix?

QFX Import Issues

SwampGuy — Thu, 09 Apr 2026 01:29:01 +0000

I've got Quicken version R6628 all updated and having trouble importing a file I downloaded from my bank and a current Quicken subscription

When I got to File/Import/data.qfx, Quicken seems to process it but the transactions aren't added and I receive no error message.

When I go to the account and edit account details / online services and select download and import transactions, the system processes the file and displays 'Imported 0 transactions'

If I open the qfx file in notepad, everything looks fine.

Suggestions?

Missing Transactions with Members 1st FCU

Destinations by Des — Fri, 10 Apr 2026 15:05:03 +0000

I recently purchased Quicken Classic Business & Personal I have added and removed my accounts multiple times when syncing it removes transactions that were there and i am missing a whole year of transactions and deposits from a week ago. I'm wondering if it is just better to add the accounts manually. any help or suggestions would be appreciated.

selecting reconcile from holdings in investment account fails - navigation canceled

jswafa — Thu, 09 Apr 2026 13:45:05 +0000

It used to be that selecting "last reconcile" from "holdings" in an investment account brought up the account reconcile window. Instead, now when I do that, Quicken tries to go to QW.exe (http://qw.exe/qw?menuid=7203) and fails, with a "navigation canceled" message in the internal browser window. This started happening some time ago, last fall, and I hoped it would go away after an update - but no luck.

Rocket Mortgage

Destinations by Des — Fri, 10 Apr 2026 15:06:52 +0000

When I try to add my mortgage, it shows what I owe but once it is finished syncing it shows as a 0 and when I click on it I get Mortgage is paid off. I wish. How do I get it to show correctly

Duplicate screen entries after downloading and while accepting entries process

MelSmith — Sat, 14 Feb 2026 16:20:36 +0000

Maybe this has already been reported and I just couldn't find any responses, but I'm still having issues with entries being temporarily duplicated after downloading them from my credit union and then going through the acceptance process. This doesn't happen on all entries but it does happen during almost every download session. When moving down the list of items and accepting them, the screen duplicates an entry and incorrectly displays the actual entry selected in the download list. However, once I go through the whole list, all entries appear to be correct with no duplicated entries. It appears to me that this is a bug in how the items are being displayed during the process. There is no file corruption (I've run the validation tool).

I reported this to Quicken support months ago and again the other day. It was supposed to have been resolved in one of the releases but it's still happening.

I'm currently on version R65.29 of Quicken Classic on a Thinkpad laptop running Windows 10.

Why are all accounts and payees suddenly N/A for no reason

billsandysprings — Tue, 03 Mar 2026 14:07:22 +0000

Why are all accounts and payees suddenly N/A for no reason

repairing data file

JQReilly — Thu, 26 Mar 2026 18:53:30 +0000

Quicken is acting funky. How do i repair a quicken file

Prices downloaded on market holiday

EvDob — Tue, 07 Apr 2026 02:09:53 +0000

Several of my securities had price updates for April 3, when the markets were closed for Good Friday. I deleted the prices, but when I did a One Step Update today 4/6, the prices came back. This is incorrect! Problem reported in Quicken.

T Rowe Price not downloading transactions or updating and Discover problem

joeymon1 — Wed, 08 Apr 2026 23:38:11 +0000

Since the end of March, TRP has not been updating or downloading transactions. I get a OL-332-A code. All of my account history no longer shows in my registry. I can sign into my account via the website..

Also, each time I update, I have to go through the reauthorization process with my Discover Card.

Is this a Quicken or Discover problem?

America First Credit Union - OL-295-A [Edited]

clufster — Thu, 12 Mar 2026 12:05:26 +0000

For the past 2-3 weeks, I have been getting OL-294-A and OL-295-A errors when trying to update my America First Credit Union accounts. The issue persists for 2 or 3 days, then spontaneously functions for 2 days, then recurs.

I've contacted AFCU about these errors, and their tech team could not find any problems on their end.

Quicken is creating duplicate transactions on my matching downloads

Doreen7456 — Thu, 02 Apr 2026 12:25:18 +0000

When I accepting a match on my downloaded bank transactions, Quicken creates a duplicate. Anyone have success in correcting this? I am using Quicken Classic and Personal on OC

Bill Reminders Being Automatically Entered and Duplicated AGAIN

lorifun — Wed, 04 Mar 2026 12:23:29 +0000

I have bill reminders that I manually enter into the register when I confirm they are paid. Now they are automatically showing up in the register (without their categories) but not removed from the Bill Reminder section, so I'm still manually entering them. Then I end up with 2 entries in the register. If I did notice ahead of time, I'd have to Skip the Reminder to get it removed from the Bill Reminders Due (which will make for inaccurate tracking later). Someone else posted this behavior in late January, but the discussion was closed for some unknown reason.

Quicken is automatically entering the same bill it is accepting as a match again. When I am accepting the download match to a bill I I have paid from the reminder list Quicken is showing it as accepted BUT THEN it is ALSO ENTERING THE BILL AGAIN. If I don't notice that it has, It automatically enters it when I move on to another account. If I dont notice it, ESPECIALLY ON A DEPOSIT, My account automatically shows more money in it than I have. FIX THE DAMN PROBLEM.<\/p>

SECOND ISSUE. Quicken DOESNT show all of my accounts available on the \"ACCOUNT TO USE\" list when trying to \"ENTER A TRANSACTION\" The list shows several CD accounts that I would not be using to pay bills but DOES NOT show a Money Market account that I DO. It shows my wifes Money Market account but not mine and both are set up the same way. <\/p>","bodyRaw":"[{\"type\":\"p\",\"children\":[{\"text\":\"Quicken is automatically entering the same bill it is accepting as a match again. When I am accepting the download match to a bill I I have paid from the reminder list Quicken is showing it as accepted BUT THEN it is ALSO ENTERING THE BILL AGAIN. If I don't notice that it has, It automatically enters it when I move on to another account. If I dont notice it, ESPECIALLY ON A DEPOSIT, My account automatically shows more money in it than I have. FIX THE DAMN PROBLEM.\"}]},{\"type\":\"p\",\"children\":[{\"text\":\"SECOND ISSUE. Quicken DOESNT show all of my accounts available on the \\\"ACCOUNT TO USE\\\" list when trying to \\\"ENTER A TRANSACTION\\\" The list shows several CD accounts that I would not be using to pay bills but DOES NOT show a Money Market account that I DO. It shows my wifes Money Market account but not mine and both are set up the same way. \"}]}]","format":"rich2","dateInserted":"2025-12-01T12:29:20+00:00","insertUser":{"userID":10043842,"name":"Sherman2","url":"https:\/\/community.quicken.com\/profile\/Sherman2","photoUrl":"https:\/\/us.v-cdn.net\/6031128\/uploads\/defaultavatar\/nTYA6S0SVB4GN.jpg","dateLastActive":"2025-12-01T12:29:21+00:00","banned":0,"punished":0,"private":false,"label":"","labelHtml":""},"displayOptions":{"showUserLabel":false,"showCompactUserInfo":true,"showDiscussionLink":true,"showPostLink":true,"showCategoryLink":false,"renderFullContent":false,"expandByDefault":false},"url":"https:\/\/community.quicken.com\/discussion\/7968725\/quicken-entering-bill-reminders-twice-when-downloading-transactions","embedType":"quote","name":"Quicken ENTERING bill reminders TWICE when downloading transactions.","embedStyle":"rich_embed_card"}"> https://community.quicken.com/discussion/7968725/quicken-entering-bill-reminders-twice-when-downloading-transactions

Even worse, this is not the first time this has happened after an update. The last time, a few months ago, the problem was resolved by removing the option to see Pending Transactions. But now it's happening again. This is ridiculous for the amount of money we have to spend on this program. It should be considered a CRITICAL bug, as this makes reconciling accounts and ensuring that bills are paid on time extremely challenging. If I wanted to double-check everything manually, I'd just use a spreadsheet and a calculator. I reported a bug 2 days ago, but have received zero confirmation that it was even received.

I'm running Quicken Classic Deluxe on R66.23, 27.1.66.23. If anyone else is having this problem or has found a workaround, please pipe up. I'm so frustrated!! 😡

Bill Pay / Reminder Memo

wertwqtrwetrwtwtr — Sun, 08 Mar 2026 18:35:33 +0000

I have this strange problem where "Pacific Gas and Electric" keeps some entering itself in my Bill Pay Reminders. Between all of them, I must have removed them 25 - 50 times, but it keeps coming back. Any idea how to make this stop?

update still not working

Leeann Bradley — Mon, 09 Mar 2026 16:29:49 +0000

Any idea when this will be fixed

All Accounts failing sync with cc-501

krishna — Thu, 26 Feb 2026 07:24:48 +0000

All my accounts started failing with a CC-501 error since 2 days ago. Usually I have seen it happen across one account and recover quickly. But all failing at once and staying that way for a couple of days is unusual