Add ability to track/store Prior Reconciled Statements/periods in Quicken for Mac (256 Legacy Votes)

Unknown · December 2016

I appreciate your response. I went back to some old files and I see you are correct. I am not sure I ever used the feature in QM2007. I will say it is not as convenient as the method used by [removed[. In their case they show your prior reconciliation results across the top of the reconciliation you are working on. The advantage is that if you accidentally messed up a prior period the discrepancy is in front of you and you can quickly flip between reconciliation periods easily.

smayer97 · December 2016

That's good feedback. If there are improvements to the tracking that can be implemented, I'm all for it. Bottom line is there needs to be a tracking feature of past reconciliation.

smayer97 · August 2017

Case in point: Thought I'd come and document an example. Today, QM2007 reported my reconciliation balances were not matching. Turns out the Reconciled flag was flipped off on a transaction that was 3 years ago. With this feature, it took me all of about 45 secs to track down the cause and correct it. Otherwise, it could have taken hours, days, or even weeks (as some have reported needing to do in QM2017 and earlier).

This kind of thing happens all the time. Again, the cause may be user error or bugs in the software (in this case I suspect it was due to a recent crash in Quicken that caused it). Irrespective of the reason, it can and does happen even in QM2017. So I am very grateful for this feature.

Please implement it into QM2017+.

Unknown · September 2017

This version won't even allow me to set the date for the beginning balance. It has entered a beginning balance which POSTDATES my last reconciliation (the last green checked transaction).

smayer97 · September 2017

BTW, if you want your vote counted for the features listed below, you actually need to click on the links provided below and add you vote at the top of each page that opens up.
HTH

Unknown · September 2017

Wow, I just tried to reconcile for the first time in 2017...even though I was working on 2/28/2017, it marked everything through today's date as reconciled when I know I have something off in March due to the account register. I restored and tried again...same thing. I have been using Quicken since 1990. I am guessing it is doing this because of the way the reconcile feature was changed...problem is back in the 1990s, it was recommended to archive transactions. I wonder if the only option for me is to set up new accounts for the ones that do not balance for this start again? I absolutely know I balance because the register equals my reconciled balance. What a mess.

Unknown · October 2017

I have been using Quicken for YEARS. I am ready to go and get another accounting application if the user is not able to choose matching or reconcile. It is such a pain. For user who reconcile each month you are able to keep up on the things that did not clear in the last months reconcile. Before the upgrade they would always pop up on top of the current reconcile. It was simple. No need to change it up.

smayer97 · October 2017

Then you may want to add your VOTE to Restore Transactions Downloading Acceptance and Matching workflow.

First, click on the underlined link above to go there, then click VOTE at the top of THAT page, so your will vote count for THIS feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version.

While you are at it, you may want to add your VOTE to related IDEAS found on the List of Requests for Downloading Data into Quicken. Click on the underlined link, then follow the instructions to add your vote to more related ideas. Your VOTES matter!

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Unknown · October 2017

How did this new post wind up in the middle of 10 months ago and 12 months ago very weird. This topic is so old people need to include what version they are using. Chris must be using either prior to 2016 or 2017 cause I get outstanding transactions non yet reconciled at the top of my current reconciliation. I have not upgraded past 2016 3.5.6 because this is the best it has worked for me. Sad we're still trying to get modifications to improve functions we had 10 years ago.

smayer97 · October 2017

First, this is an IDEA thread...these are left open for ongoing comments. Second, the structure of this forum allows interjecting comments on any reply in the middle of a thread, as the previous user just did.

As for this feature, it has nothing to do with the list of unreconciled transactions in a current cycle...it is about having a tool that even QM2007 has that enables tracking down transactions that are may have been altered in the past, either due to user error or a software bug e.g, accidental deletion, changing the date of a reconciled transaction, resetting the reconciled flag, etc.

There are SO many features to still implement, so this IDEA is among MANY that have yet to be implemented. Such is the nature of software development, and given limited resources committed to this and the heavy focus in the past months to complete the transition of Quicken Inc away from Intuit systems, it weighs heavily in slowing down the development process. We shall see what the speed of progress is from here-on-in.

Unknown · October 2017

I keep track of 7 different accounts. Reconciling has always been somewhat fun. No longer. This is a total PITA and such a weird way of trying to keep track of actual balance to correlate with bank statements is just whacked...in my very humble opinion.

Unknown · October 2017

Chris was addressing what is referred to as an "Outstanding Transaction that was not reconciled (cleared the bank) in the previous month". Old outstanding transactions should appear first in the next month reconciliation screen since they have the oldest issued dates. I am using Quicken 2016 Version 3.6.3 (Build 36.14508.100). When I first installed 2016, there was a problem with the outstanding transactions as Chris is mentioning that I posted in this forum. When Quicken did an update that changed how the beginning balance in the reconciliation screen recalculated, it also fixed the outstanding transaction issue. I don't know what version Chris is using which should be required when you post a problem here because that definitely makes a difference. I will not upgrade to 2017 at this time, so I can't speak to the problem if it has surfaced again in 2017, otherwise, it just may mean he needs to update the version to obtain the fix.

emg, are you having issues with the online or manual because that makes a difference.

smayer97 · October 2017

And if there is a problem, it should be started in a separate discussion thread, as this is an IDEA thread for future development.

Unknown · October 2017

I would presume a "Flag" is not really a flag like a tag but actually a "check mark" that appears next to the transaction when it is matched to the bank/ bank statement as paid/cleared.  In Quicken 2016, you can also click this box in the register without doing a reconcilation but the check mark will be "blue" which means it is not reconciled yet.  When you go to do the reconciliation, you just check off the remaining items on the bank statement and if balanced and you confirm, all the check marks will turn green.  It is possible to still uncheck a green check mark in the register after your completed a reconciliation, but you will get a warning popup that your trying to change a reconciled transaction which you probably didn't mean to do, so you can just re-check it, although, it will be blue again until you do your next reconcilation.

Unknown · October 2017

True, but I can see how it is hard to know that and Chris is new too. Please inform new people of that before responding to them, therefore, inviting others to respond too.

Unknown · October 2017

I have upgraded and wished I did not. My reconciliations were working in 2016 and are not in 2017. I'm going to wait until early next year to see if an update fixes it before I try it again.

smayer97 · October 2017

For those having trouble, see if this FAQ helps in the meantime:

Quicken Mac v3.5+ Reconcile Troubleshooting

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

wiedemag · February 2018

This reply was created from a merged topic originally titled Re-reconcile Option.

Using Quicken 2018 for Mac Version 5.5.3 (Build 55.21566.100) on macOS 10.13.3.

In Quicken 2007 we were given the ability to re-reconcile by going to "Prior Statements".
This would present us with all the transactions that had been included for that time period and we could deselect them and restart the reconciliation process.
Shy of independently deselecting each reconciled transaction that is contained within a particular statement, does QM 2018 offer us a similar option or process for re-reconciliation?

Unknown · February 2018

Hi Widemag....I have 2016 at which time I mentioned this very same issue. It was even put on a very long wish list of things that 2007 offered that were lost when Quicken scrapped it to create a new platform beginning with the bare bones application, Essentials and the developers never looked back. I even went a step further in that some people had trouble balancing because the starting balance was off ( an issue with a missing prior reconciled transaction) and so the user needed to insert an adjustment to continue, so I wanted a record of the adjustment in the history too so you could go back if needed (Audit trail) I believe the developers focus is mainly on the online monthly subscription/app versions now but if you can get their attention I'm all in and supportive.

Unknown · November 2018

If a transaction has been reconciled, a new transaction should never match it. This would prevent past reconciliation periods from being out of balance if a bank sends old transactions as new (duplicate) entries.
This has thrown my balance off and caused a huge headache.

Simply never match a new transaction with a reconciled transaction. don't throw off the DL date of a reconciled transaction just because a bank's system decided to send old transactions as new.

See this PROBLEM:
https://getsatisfaction.com/quickencommunity/topics/transactions-not-appearing-in-reconcile-window-l...

smayer97 · November 2018

Though I understand and partially agree with this there is a scenario where matching with reconciled transactions makes sense. If a user reconciles before downloading, matching after the fact should legitimately occur with downloaded transactions.

Really, Quicken should not match with previously matched transactions AND it should use more info to match, where available. Though it is a black box and no one at Quicken has been willing to share the matching criteria, from experience it seems that the only thing that Quicken relies on is the amount, and the date plays a minor role (sometimes it will NOT match transactions over 30 days apart and other times will match ones from YEARS ago :-\ ). Beyond that, there does not seem to be much else, resulting in occasional matching of old transactions that should not be matched.

Keep in mind that ANY matching criteria cannot be perfect as what may work in one scenario would not work in another. That said, I agree that the algorithm has room for improvement, like matching date, cheque #, etc when available.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)

Unknown · November 2018

A precaution is to provide a way to re-reconcile and simple alerts as per Derek above. Hard to believe this still has not been resolved!! It was a feature of Quicken 2007 and prior versions. Basics, basics, basics--not just bells and whistles!!!

pearl ong · February 2019

This would really help with mysterious discrepancies that creep up on my Patelco Checking account. and yes, I've sorted it by 'car' column; no help .

Tim3 · June 2019

In Quicken Mac 2007, the reconcile function had a prior statement feature. This was very helpful because it remembered opening/closing balances and which transactions were part of the statement reconciled. If a transaction was altered or deleted by accident, by reviewing the prior statement function, you could quickly identify which statement period was off balance, re-open the reconcile window to resolve the issue.

EricEE · October 2019

".it is about having a tool that even QM2007 has that enables tracking down transactions that are may have been altered in the past, either due to user error or a software bug" - I'm cruising the forums today because after the last update (Quicken Deluxe 2019 Mac) all of her accounts are off some random amount between $5-$10 and we haven't been able to track down what the heck happened. None of her reconciliations are working without having to make adjustments that are rightly driving her crazy since she has balanced out all her accounts to the penny at the end of every month for almost 20 years now (yikes!).

ZerMunde · November 2019

I'm in the QM2007 to Quicken 2019/20 for Mac holding pattern due to the deletion of Prior Statements when converting. I noticed the omission right away when testing the conversion accuracy. A significant number of veteran users want this info to remain in the app. It's like having an archive of bank or CC statements at your fingertips. Without the Prior Statements, a user can never go back in time to see if something went awry by accident or software error. In Prior Statements, all the zeroes lining up means everything is as it should be. If there is a discrepancy, then the user is shown where to investigate. Simple, useful, effective.

Another step backwards in Quicken 2019 for the Mac is the missing blank entry field at the bottom of registers. The older UX in 2007 was far better with a blank transaction field ready to be filled in. I also think the 2-line design was better than the new single line. The 2-line allowed the user to view the memo field while scrolling through transactions which was handy. It would be easy to offer a choice to the user – show registers in 1-line or 2-lines.

smayer97 · November 2019

I WHOLEHEARTEDLY AGREE!!!!

Re: entry into a blank line, consider the work-around that instead of pressing Return at the end of an entry, press CMD-N, which will both enter the current transaction AND open a new blank entry.

That said, to track votes for the other 2 ideas, you need to add your VOTES to

Option to Stay in Edit Mode or to Hit Return/Enter To Open New Transaction
Add option for 2-line/row display

First, click on each underlined link above to go there, then click the little grey triangle under the VOTE count at the top of page 1 in the blue banner, so your vote will count for THAT feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version (it may take a moment for your vote to register).

Also, in case you haev not, be sure add your vote to THIS IDEA on page 1 of this thread.

Your VOTES matter!

joel cohen · February 2020

when is Quicken for Mac going to fix the reconciliation problem... ascending and descending of check numbers.... I have requested this since I went back to Q for Mac...

smayer97 · February 2020

This is the wrong thread for that. You can add your VOTE to Allow Sorting by Check #.

First, click on the underlined link above to go there, then click the little grey triangle under the VOTE count at the top of page 1 in the blue banner, so your vote will count for THIS feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version (it may take a moment for your vote to register).

Your VOTES matter!

ZerMunde · February 2020

Sure, we can vote. But having already dropped existing statements, I doubt Quicken for Mac will ever bring back this feature.

A real world example of how this feature could be useful. Let's say your CC gets compromised and incurs a handful of fraudulent charges. You cancel the card and dispute the charges but they land on your billing statement nonetheless. It is assumed they'll be reversed on the next billing statement. You decide to not enter these charges in your Quicken data because you don't want to disrupt your categories and reports with the fraudulent charges. In order to reconcile, you have to manually subtract the fraud charges, giving a new ending balance compared to the CC statement. Fairly easy but you'll want to keep tabs on it for a couple cycles to make sure the fraudulent charges are indeed removed and everything is accurate. You may even need to go back to a prior statement and adjust if say one of the fraud charges was actually a legitimate charge that wasn't initially recognized. Bottom line, access to prior statements gives users the ability to correct anything necessary at any time.

For some users, access to existing statements is no big deal and they don't need it. To others, it matters and has proven useful in the past.

Some alternatives to Quicken do have access to prior statements.

Add ability to track/store Prior Reconciled Statements/periods in Quicken for Mac (256 Legacy Votes)

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