Quicken 2017 R4 Windows has frozen my Windows 10 when I try to "accept all" downloaded transactions.

Quicken 2017 R4 Windows has frozen my Windows 10 when I try to "accept all" downloaded transactions. Entire PC totally freezes, have to do a hard reboot.  Occurred yesterday and today first time after booting PC in the morning' works thereafter. Anyone else? Latest Win 10 updates.

Comments

  • Max JohnstonMax Johnston Member
    edited March 2017
    Mine Quicken 2017 R4 frequently crashes when I start an update all, but it hasn't locked up my computer.  
  • UKRUKR SuperUser
    edited September 2018

    Validate

    You need to validate
    your Quicken data file. It may have become damaged over time or if you ever had
    crashes while running Quicken.

    Please run this procedure, skipping no steps:

    - Make a copy of your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save
    file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a
    record-by-record copy of the data file and not just a simple binary image copy.
    This has been reported as recovering some otherwise not repairable
    files)

    - Open the copied file in Quicken.

    - Click File / File Operations / Validate and Repair. Click Validate File,
    check to make sure the copied file is being validated, click OK. Let it run.


    - Fix any errors logged as not repaired by Quicken.

    Now close and restart Quicken using this new file and try your failing action
    again. If it works, keep using the new file and abandon the old one.

    If that doesn't
    resolve the issue, you may have no recourse but to restore your Quicken data
    file from a Manual or Automatic Backup taken prior to the problem first
    occurring, if necessary going back to older backups until you find a file that
    does not exhibit these symptoms.

    http://www.quicken.com/support/how-do-i-restore-quicken-data-file-backup-file

     

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