bill pay startup

Two weeks ago, I downloaded Quicken 2018, complete with the free bill pay function. I cancelled my long time $9.95/mo subscription to bill pay and went through the checklist to establish another account. First of all, that's three hours of my life that I'll never get back. Second, it's been two weeks waiting on a 2-3 day action to drop a few micro transactions into my checking account. That's abysmal performance and I've migrated to use of my bank bill pay function so that nothing drops through the cracks. I wonder if I'll ever get the new bill pay account activated?
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