Quicken Research: Tell us about your check writing habits!
Quicken Kathryn
Administrator admin
Our development team is doing research on how Quicken members write checks. If you have a moment, please fill out this brief survey so we can continue to improve our product offerings.
https://www.surveymonkey.com/r/N5TNKLW
Thanks!
https://www.surveymonkey.com/r/N5TNKLW
Thanks!
Quicken Kathryn
Community Administrator
Community Administrator
0
This discussion has been closed.

Comments
So I guess I should really only think of Quicken as a desktop computer check book? All the other stuff is sort of kind of working gimmicky crap that's never updated.
You have all our financial data. Why not improve the tax planner? Why not improve the Lifetime planner? What about support for HSA accounts? And if you think those are good enough, did you ever look at what else is out there on the internet for free? Your tools are dated.
Other FinTechs would kill to have all this financial info you have and this is your next idea?
I'm sure this post will get removed as a rant but this needs to be said over and over again.
So it boggles my mind that Quicken doesn’t work on leveraging that. Instead they seem to be focused on the idea of quicken as an electronic check book.
Windows 10 Pro 1903
a: paper checks: How many monthly; how delivered (hand or mail);
b: other payments from checking b1 debit card at point of sale; b2 debit pmt on web; b3 bill pay from checking through bank or credit union web site; b4 auto pay authorized on biller's site;
c: Fee level if any charged by bank or credit union for access or per-check, to use an on line bill pay service;
d: Dollar Amount survey respondent would be willing to pay Quicken to have quicken issue instant electronic payments from Checking? (was revealed as purpose near end of Survey.) ( I said $ 1 / pmt with no minimimum monthly access fee, and no charge if none used, and no maximum # issued monthly. This is based on the fact that I get free bill pay from credit unions, and from several banks.
Comment: by the way it has become clear to me Quicken tries to get banks and credit unions to pay Quicken to link depositors through Quicken to the financial institution.
I would like to find out what these fees are, but suspect learning that would be a long project.
Apparently Wells and M&TB and possibly B of A also try to collect from their depositors for bank access to account information through Quicken, but I won't be paying such fees as there are a number of free options.
Simple answer,"Follow the Money
Quicken: fixing the bugs should be JOB 1!
That said, I agree that this is not a direction that would meet my needs...at least 80% are hand delivered for various services...contractors, doctors that do not do any electronic, other personal services, etc.
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
https://quickenbeta.centercode.com/login.html
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
Literally hundreds of people are having difficulty downloading transactions as transaction downloads one step update are failing to work properly.
I am with Russell. Fix all the bugs that are currently in all Flavors of Quicken before starting any new projects.
Retired - former Computer System Analyst
Retired - former Computer System Analyst
I would not trust Quicken to be able to provide a secure method of doing this. In the past we tried several of these "services" and had our information hacked on two of them.
Credit Score...Zillow...Morningstar...Quicken Bill Pay...and now they are worried about a check writing module?
All this stuff I can do or find the answers (easily) elsewhere.
What I want Quicken to actually do is focus on:
1 Creating concise accurate customizable reports (Windows AND Mac versions).
2 Figure out my tax liability for the tax year due April 15 of the current year AND the next year...without jumping through hoops or losing my data when January 1 rolls around.
3 Give me some semblance of a retirement planner that will actually give me true calculations using the investments and assets that I have....not some off the wall calculations that make zero sense.
4 Create an actual reliable mobile app that includes my investment accounts and BUDGET. Mint can do this. Why is that the mobile app is always such a disaster?
I would have ZERO interest in using any check writing/check paying module in Quicken. I send all my checks via my bank's website or phone app. All at no charge.
Stop adding garbage no one wants. Focus on what you have and getting those features to actually work
the post on this site says: "Our development team is doing research on how Quicken members write checks." Okay, I decided I was happy to participate -- except that when you start the survey, the first question is "What version of Quicken Windows are you currently using?" Huh? I'm sure it was an unintentional slight, but nonetheless, it's just another place where Quicken refers to its Windows users as "Quicken users" and separately refers to "Quicken Mac users". As a lifelong Quicken Mac user, it's annoying. The post should have said: "Our development team is doing research on how Quicken Windows users write checks." It would have been a simple fix to avoid ticking off your Mac users.
(And that said, why wouldn't you want to gather info on how Quicken Mac users write checks at the same time? Especially if feature parity in the future is the company mantra?)
Although I didn't complete the survey, I saw question 3 at the bottom of the first screen about "how often do you write checks" and immediately felt the survey was flawed. Market research surveys must be clear and unambiguous, and this was an ambiguous question. By "write check," does this mean hand-write checks, enter and print checks through Quicken, generate checks via bill pay? The subsequent questions on the second page dive into these differences, but the first question should have been clearer to get accurate data: "How often do you write checks (via any means, including hand-written checks, checks you print with Quicken, or checks you generate with an online bill-payment service)?"
Adding to the problem, if you get to screen 2 and see the follow-up questions that parse the different ways you might write checks, and realize you misinterpreted question 3, there is no way to navigate back to the first screen to change your answer.
And then question 4 asks "How often do you write checks using Quicken?" Does this mean "enter a payment AND print the check in Quicken" or "enter a payment by check in Quicken"? It's again not clear. My inclination would be to say "I never write checks in Quicken" because I write checks by hand and then enter the data in Quicken -- but it's not clear if this qualifies as "writing a check in Quicken"?
For the future, please try to have someone who is skilled in writing solid, unambiguous, valid questions write future surveys, and make sure they're tested on enough people to detect and fix any lack of clarity before you field the surveys. Otherwise, you're working with flawed and potentially misleading data.
Some effort is made once in a while to change that but STILL PERVASIVE...I think it is just runs deep in the corporate DNA....
And yes, that part is ANNOYING to say the least...
That said, their sales pages are the first time I have seen some good effort to present parity...certainly a step in the right direction.
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)