(Canadian

Just so we all know which "Category box" exactly you are talking about, would you mind showing us an example?
Can you please
capture one or more images of the parts of your Quicken window showing the
issue, sensitive information blacked out as necessary to protect your privacy
but annotated to describe the situation, and attach the image(s) here?
The Windows Snipping Tool (available with Windows 7 and up) can be used to
capture a partial screen image and save it to a file. Microsoft Paint can be used to annotate the
image.
https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots
To take a screenshot in Mac please see https://support.apple.com/en-us/HT201361
Please create image files of type PNG, JPG or GIF only.
To attach the image here, start composing your reply. At the bottom of the text
entry window you'll see a row of icons beginning with B I U S
Click the camera icon (not the video camera icon). It will allow you to select
and upload the captured image file from your computer. The captured image will
be inserted at wherever the cursor is located in the text.