disable quicken login id

Quicken Community
Quicken Community Employee mod
edited November 2018 in Login and Passwords (Windows)
Based on the Quicken ID FAQ(link below), Tte quicken id prompt is used for registration and when moving computers or not having used the id for 90 days. I don't use quicken mobile or quicken.com. I DO download transactions and have multiple accounts setup for downloads.

However, I often get prompted for a quicken id for just a simple update of Quotes. It is really annoying.

I have no issue with validating with the Quicken ID, when upgrading/registering the software or moving PC's.

How about not annoying your users who have already paid for your product and registered it (in my case more than 3 years on the same PC, and months ago for the current version of quicken on the same PC).

https://www.quicken.com/support/quicken-id-frequently-asked-questions
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Comments

  • pbug56
    pbug56 Member ✭✭✭
    edited March 2018
    I get the login thing as often as every few days.  I'm beyond tired of it.
  • Unknown
    Unknown Member
    edited March 2018
    I do not get the login prompt often - however I just learned that my Quicken 2015 (Canada) will be unable to download bank transactions after May 31 2018.  See https://www.quicken.com/support/quicken-discontinuation-policy

    This policy means that my Quicken 2015 will become unusable.   I can live without updates or support for an obsolete version of Quicken.  However, when I purchased the Quicken 2015 standalone computer program the vendor is now deliberately destroying the product.
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    edited March 2018

    I do not get the login prompt often - however I just learned that my Quicken 2015 (Canada) will be unable to download bank transactions after May 31 2018.  See https://www.quicken.com/support/quicken-discontinuation-policy

    This policy means that my Quicken 2015 will become unusable.   I can live without updates or support for an obsolete version of Quicken.  However, when I purchased the Quicken 2015 standalone computer program the vendor is now deliberately destroying the product.

    You, like most folks, never bothered to read the End User License Agreement.  The discontinuation of online banking support in Quicken about 3.5 years after initial release has been there for as long as I can remember.

    BTW, you have NEVER bought the software.  You could not afford to truly buy it, you purchased a license to use it under the terms of the EULA.  That license purchase came with an online banking service that would last for about  3.5 years after Quicken released that version.  The license states you can use the software for as long as you want, but online banking only lasts for the duration spelled out in the Discontinuation Policy.
    Quicken Subscription HBRP - Windows 10
  • Quicken Harold
    Quicken Harold Alumni ✭✭✭✭
    edited April 2018
    Hello all,

    We appreciate your feedback, however the Quicken ID will not be deactivated. 

    The Quicken ID registers your Quicken product, gives you access to your Quicken data files, Quicken Mobile, Quicken.com, and all online services like downloading transactions, updating quotes, and paying bills.

    More details on what the Quicken ID is used for is available here: https://www.quicken.com/support/quicken-id-frequently-asked-questions

    We apologize for the inconvenience.
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • Unknown
    Unknown Member
    edited April 2018
    Understood, it will not be deactivated. 

    Why does it keep prompting me to authenticate ? Sometime it prompts even while I was already using quicken.

    Can you reduce the number of times it prompts a user for authentication ?


    Thank you. 
  • Quicken Harold
    Quicken Harold Alumni ✭✭✭✭
    edited March 2018
    Alex said:

    Understood, it will not be deactivated. 

    Why does it keep prompting me to authenticate ? Sometime it prompts even while I was already using quicken.

    Can you reduce the number of times it prompts a user for authentication ?


    Thank you. 

    Hello Alex. Appreciate your question.

    It will ask for a Quicken ID if you need to add new accounts, removing accounts, setting up bill pay, or if it has been 90 days since the last time the server talked with Quicken. 

    If it has been less than 90 days, it might be something with connectivity.. 

    There is more information and FAQ's for the Quicken ID at: https://www.quicken.com/support/quicken-id-frequently-asked-questions

    Hope this information is helpful.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    edited March 2018
    Alex said:

    Understood, it will not be deactivated. 

    Why does it keep prompting me to authenticate ? Sometime it prompts even while I was already using quicken.

    Can you reduce the number of times it prompts a user for authentication ?


    Thank you. 

    Agree. The prompts to login happen quite frequently and it takes an excessively long time for the login screen to load.
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • pbug56
    pbug56 Member ✭✭✭
    edited May 2018
    Alex said:

    Understood, it will not be deactivated. 

    Why does it keep prompting me to authenticate ? Sometime it prompts even while I was already using quicken.

    Can you reduce the number of times it prompts a user for authentication ?


    Thank you. 

    In my case, the prompts happen frequently, randomly, and are enough to drive one crazy.  No connectivity problems unless they are in the software itself.
  • Unknown
    Unknown Member
    edited May 2018
    I have to agree with this. I don't use any of QuickenMobile, quicken bill pay etc, and yet I get prompted for this QuickenID login quite often.

    Just today, I tried to do a download from my bank and was unable to because the quicken servers were "having issues" and I couldn't "login" with my QuickID.

    I shouldn't HAVE To log in with my quicken id if I'm just downloading transactions from my bank.
    And even if quicken DID need to connect for some reason, why can't that quickenID and PWD be in my Vault and just used as necessary. There's no reason quicken should prompt for my vault pwd AND my quicken ID and password.
  • Unknown
    Unknown Member
    edited May 2018
    And a follow on. So, to even get to this forum, I had to login with my QuickenID and PWD.
    But, when I went to leave a comment, I got asked, YET AGAIN, to login, this time with my "GetSatisfaction" ID and password!!!???!!?!?!

    Um, to say this is ridiculous is an understatement.
  • Bryan Kasteler
    Bryan Kasteler Member ✭✭
    edited May 2018
    I agree with what being said. When the Quicken logon process is down I should be able to still access my data file on my computer.  I get having to login for online services but if I just want to look at my accounts in MY file on my local hard drive.  I'm at the mercy of unreliable quicken servers in order to just look at my data on my computer.
  • pbug56
    pbug56 Member ✭✭✭
    edited May 2018
    I agree that your login should not be needed to get to your data.
  • Unknown
    Unknown Member
    edited April 2018

    Hello all,

    We appreciate your feedback, however the Quicken ID will not be deactivated. 

    The Quicken ID registers your Quicken product, gives you access to your Quicken data files, Quicken Mobile, Quicken.com, and all online services like downloading transactions, updating quotes, and paying bills.

    More details on what the Quicken ID is used for is available here: https://www.quicken.com/support/quicken-id-frequently-asked-questions

    We apologize for the inconvenience.
    ~ Quicken Harold.

    What about when my version of Quicken "sunsets". I'm using Q2016, so after May 2019, will the Login prompt cease then?

    It should because after that date, I'm for all intents and purposes no longer a Quicken customer and have so connection to your servers.
  • dmizedmize
    dmizedmize Member
    @Sam Member apparently not. After 2016 support ended it got worse. Now when I open Quicken I get a pop up box that wants me to enter my id and password. But entering it just takes me to the website and prompts me to buy the new version. I click the "x" to close the box and another one pops up. After clicking the "x" to close the second box Quicken opens normally. I spoke to a rep at Quicken. They basically said "Yup, that's what its supposed to do." And proceeded to ask me if I would like to upgrade. lol. Nope. Just needed a program to log my accounts. Not a yearly habit supporting a company that thinks nagging its customers is good business practice. Paying $34.99 a year or even every three and a half years serves no purpose for me. I don't use this software commercially. But they want me to update it regularly as if its AUTOCAD and I'm making money off their software.
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