Home Quicken for Windows Signing in, Passwords, and Activation (Windows)

request for sign on

It's super frustrating that I have to type my qid and pass several times per account just to down load.  So if I have 10 accounts and on avg 6 x for each account. I'm retyping 60+ times per download :( I checked my system and says I'm up to date.  This has been going on since I've upgraded to 2016 home/business.  This makes me not want to use the program.  Any fixes?

Comments

  • mshigginsmshiggins SuperUser ✭✭✭✭✭
    edited July 2018
    Did I read that right? For one One Step Update, you are asked to enter your Quicken ID password 60 times?
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • pbug56pbug56 Member ✭✭✭
    edited May 2018
    Are you by any chance using the 'cloud' or the app on your phone?  I've got issues like that if cloud is enabled.  I stopped it by turning off cloud sync and did a verify on the file.
  • Unknown Member
    edited May 2018
    mshiggins said:

    Did I read that right? For one One Step Update, you are asked to enter your Quicken ID password 60 times?

    Yes at least that many.. I got tired is entering and just starting "x" out of the box :(
  • Unknown Member
    edited June 2018
    I actually do not use the cloud. But I'll double check to make sure nothing is checked. Thanks
  • mshigginsmshiggins SuperUser ✭✭✭✭✭
    edited May 2018
    mshiggins said:

    Did I read that right? For one One Step Update, you are asked to enter your Quicken ID password 60 times?

    That is crazy. Let me ask someone from Quicken Inc to check into this.
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • thecreatorthecreator SuperUser ✭✭✭✭✭
    edited December 2018
    Hi @ Ernie ,

    Are you using the Password Vault? Could it be corrupt?
  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    edited May 2018
    mshiggins said:

    Did I read that right? For one One Step Update, you are asked to enter your Quicken ID password 60 times?

    Hi Ernie,

    Thank you for taking the time to share your experience with the Community and I agree with @mshiggins, that is a lot of times to be asked to sign-in.  Typically when I see repeated sign-in requests back to back like that, it can be an indicator that the data file didn't complete registration successfully or completely. 

    May I ask, if you go to the Edit tab at the top of Quicken and select "Preferences", then "Quicken ID, Mobile & Alerts" from the window that opens - does a small white window immediately open asking you to sign-in to the Quicken ID?  If so, please close the window as many times as necessary until the Preferences window loads - is there a blue link that says "Try Again"?  Or does the information in the window load and show your Quicken ID details as seen in the screenshots below?

    image  image

    May I also ask what Release version your Quicken is on?  This information can be found under the "Help" menu and About Quicken.

    Thank you,

    Sarah 

     
  • Unknown Member
    edited May 2018
    mshiggins said:

    Did I read that right? For one One Step Update, you are asked to enter your Quicken ID password 60 times?

    Hello:  R 14.12 Build 25.1.14.12

    Under preferences it always says try again and has done this since upgrading.  I'm behind a firewall if that matters.  I spent almost an hour on the phone with tech support and it still didnt' fix the issue.


    Thank you for your assistance.

  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    edited May 2018
    mshiggins said:

    Did I read that right? For one One Step Update, you are asked to enter your Quicken ID password 60 times?

    Hello Ernie,

    Thank you for those additional details although they do raise a few new questions.  

    Where is the data file stored?  On the local hard drive or a network/cloud drive?

    Is the firewall a personal or corporate firewall?
         Were any connectivity troubleshooting steps taken with the Support agent such as, confirming Quicken can connect to the internet by going to the Help > Quicken Support option, disabling the antivirus/firewall during registration of the data file, creating a secondary Windows Administrator account or rebooting into Safe Mode with Networking?  If so, what were the results?

    Are you connected to the Internet via WiFi or Ethernet (hardwired) connection?
         If using WiFi - does switching to Ethernet or a different WiFi signal such as a Mobile Hot Spot make any differences?

    I also took the liberty of searching our internal Support system to review the contact with Support but unfortunately was unable to locate the case.  Do you happen to have the case number for this contact?  I'd like to review it to better understand exactly what was checked and/or troubleshot already.

    Thank you,

    Sarah
     
  • Unknown Member
    edited May 2018
    I have this same problem and its SUPER FRUSTRATING. I get prompted all the time (every 3rd time I open quicken at least) to re-enter my Quicken password and to also enable online/cloud/mobile features.  I don't use the cloud or mobile features and have not plan to any time soon.  just a local file.  Why do I have to keep telling it no! 
  • pbug56pbug56 Member ✭✭✭
    edited May 2018
    I'm just as frustrated.  Almost every time I open QWP2018, it just hangs for a number of minutes before putting up the please login screen.  Tiresome, time wasteful at best.
  • WorkswithnumbersWorkswithnumbers Member ✭✭
    edited May 2018
    I have been having the same issue for the last three days. I am getting a runtime exception when closing out of the windows after about 15 of them. I can't however get a screenshot of the runtime error since it will not stay on top of the main window. 
This discussion has been closed.