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Cannot Make Red Flag Disappear

billr
billr Member ✭✭
edited July 2018 in Investing (Windows)

I am running Quicken 2017 Premier, VR15.13, on Windows 10.
For several months, I have seen the red flag adjacent to two of my accounts.
One is a securities account, the other is the related cash account. After
spending time and researching online, I have found that this issue stems from
downloaded transactions which were (on purpose) not accepted. They DO NOT show
up on downloaded transactions to be accepted. However, I do see them when I go
to Online Center for this account and view transactions. Clicking “Compare to
List” produces no list as there are no downloaded transactions to be accepted. Note
that Automatic Entry for the securities account is set to “Off”, but switching
to “On” has no effect on the problem (but I did not exit Quicken).

Basically, these downloaded transactions need to be deleted
so the red flag disappears. But I see no way to delete them. Can anyone help?
Thanks.

Comments

  • mshiggins
    mshiggins SuperUser ✭✭✭✭✭
    edited May 2018
    My first troubleshooting step would be to run Update Now from the account actions gear at the upper right of the account register.
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • billr
    billr Member ✭✭
    edited June 2018
    Done. No effect. Thanks.
  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    edited July 2018
    Hey Billr,

    Sorry you're experiencing this difficulty.

    I would review the steps from Quicken Sarah at https://getsatisfaction.com/quickencommunity/topics/quicken-2018-transactions-to-review-bug.

    Let us know if this corrects the issue.

    -Quicken Tyka
    ~~~***~~~
  • billr
    billr Member ✭✭
    edited June 2018
    Did all steps as described. Had to do the "validate" and then the "hidden" transactions were accepted into the related cash account and the flag no longer showed. However, as previously mentioned, they needed to be deleted or my cash balances would have been massively inflated. Thank goodness they were noted with a "new" label. I deleted these and all looks ok. You might add this deletion step to your recommended solution. Thanks!
This discussion has been closed.