Now that we have to pay each year for Q we should DEMAND that they fix this problem. Seems like it should be a simple fix. Since Q and Citibank are having download problems this has become more urgent. Support's fix is to deactivate and the reactivate the account causing 3 months of transactions being downloaded!!!
If you haven't already, you may want to review: https://community.quicken.com/discussion/7179327/faq-i-have-a-manual-account-i-want-to-activate-for-downloading-how-do-i-prevent-duplicate-transact