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Quicken for Mac 2018 latest update does not start on my MacBook Pro

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  • smayer97smayer97 SuperUser ✭✭✭✭✭
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    Quicken Marcus This is a feature that many have been seeking as found here: (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
    Have Questions? Check out these FAQs:COMPLETE list of Product Ideas - Quicken for Mac to VOTE on

    Object to Quicken's business model, using up 25% of your screen
    ? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires


    (
    Canadian Q user since '92, STILL using QM2007)

  • Quicken MarcusQuicken Marcus Employee ✭✭✭✭
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    We just shipped 5.6.3 which has the fix so upgrading to this version should fix this issue.

    By the way, the automatically mark as paid feature is a little hidden but we added this feature in 2018 with the new Bills & Income feature. 
    1) Go to Bills & Income and stay on the Bills view.
    2) Click the 3 dots on the scheduled transaction that you want to change.
    3) Select Edit Schedule.
    4) In this dialog, there is now a checkbox for Automatically "mark as paid".

    Please be careful with any Bill Pay scheduled transactions because we will have to move the date and pay your bill if it happens to fall on a weekend.
    image
  • RickORickO SuperUser ✭✭✭✭✭
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    Okay, good to know. I could not find anything about it in the release notes.

    Also, when you edit the schedule from the transactions's account register, the automatic pay option is not there. This seems like an oversight.

    And one more thing... You might want to add your "be careful" not to the help that pops up when you click the question mark next to "mark as paid".
    Quicken Mac Subscription; Quicken Mac user since the early 90s
  • smayer97smayer97 SuperUser ✭✭✭✭✭
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    You could not find it because it is not in the Release Notes... seems like an important one to have listed since many have been waiting for this.
    Have Questions? Check out these FAQs:COMPLETE list of Product Ideas - Quicken for Mac to VOTE on

    Object to Quicken's business model, using up 25% of your screen
    ? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires


    (
    Canadian Q user since '92, STILL using QM2007)

  • smayer97smayer97 SuperUser ✭✭✭✭✭
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    I see Marcus updated the IDEA thread... Thx.
    Have Questions? Check out these FAQs:COMPLETE list of Product Ideas - Quicken for Mac to VOTE on

    Object to Quicken's business model, using up 25% of your screen
    ? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires


    (
    Canadian Q user since '92, STILL using QM2007)

  • Unknown Member
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    I just upgraded to 5.6.3 and I can confirm it fixed the issue!!
  • Unknown Member
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    How do I mark this issue as resolved here?
  • Unknown Member
    edited June 2018

    Hi @RickO. Thanks for your reply.

    I managed to start Quicken doing what you said and got to the Get Started screen. Then I tried restoring each of the 5 latest backups and Quicken hung every time and all I could do was force quit it. 
    What can we try next? 

    I just want to thanks RickO and Quicken Marcus for all your help in resolving this issue and giving me my quicken file back!! Thanks a lot guys!!
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