Help! Why does my balance show negatives with each transaction while the total is correct?

Quicken for MAC supposed to be 2018

Comments

  • UKRUKR SuperUser
    edited September 2018
    Is the Opening Balance transaction in your account register correct?
    Does it show the correct Balance for the transaction date as shown in your bank statement for that day?
    Is that the oldest transaction, by Date?
  • NotACPANotACPA SuperUser
    edited October 2018
    Also, what type of account is this appearing in?  Because in Liability accounts (e.g. Loans or credit cards) the balance IS typically Red and Negative ... indicating that you owe money.
    Q user since DOS version 5
    Now running Quicken Windows Subscription
    Retired "Certified Information Systems Auditor"
  • Judith RoepkeJudith Roepke Member
    edited July 2018
    Checking!
  • Judith RoepkeJudith Roepke Member
    edited July 2018
    UKR said:

    Is the Opening Balance transaction in your account register correct?
    Does it show the correct Balance for the transaction date as shown in your bank statement for that day?
    Is that the oldest transaction, by Date?

    Yes but to the right the balance is negative and wrong but up at the top is the correct balance!
  • UKRUKR SuperUser
    edited September 2018

    Sometimes a picture
    is worth a thousand words ...

    Can you please capture one or more images of the parts of your Quicken window
    showing the issue, sensitive information blacked out as necessary to protect
    your privacy but annotated to describe the situation, and attach the image(s)
    here?

    The Windows Snipping Tool (available with Windows 7 and up) can be used to
    capture a partial screen image and save it to a file.  Microsoft Paint can be used to annotate the
    image.

    https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots

    To take a screenshot in Mac please see https://support.apple.com/en-us/HT201361

    Please create image files of type PNG, JPG or GIF only.

    To attach the image here, start composing your reply. At the bottom of the text
    entry window on the webpage you'll see a row of icons beginning with B I U
    S

    Click the camera icon (not the video camera icon). It will allow you to select
    and upload the captured image file from your computer. The captured image will
    be inserted at wherever the cursor is located in the text.

  • smayer97smayer97 SuperUser
    edited July 2018
    UKR said:

    Is the Opening Balance transaction in your account register correct?
    Does it show the correct Balance for the transaction date as shown in your bank statement for that day?
    Is that the oldest transaction, by Date?

    Sounds like your register is not sorted by date, possibly in reverse order. Click on the title of the Date column to adjust your sort and see if that corrects the issue for you.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
    If you find this reply helpful, please be sure to click "Like", so others will know, thanks.

    (QM2007, Canadian user since '92)
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