RESOLVED 9/20/2018: Capital One Latency, Blank Screen, and "We Hit a Snag"

We are receiving reports of the new Capital One sign-in widget experiencing difficulty loading, and timing out after about 3 minutes. If you are experiencing this latency, or if you reach a blank screen or "We Hit a Snag" error, please allow time and try your update again later.

We are currently working with Capital One to resolve this as quickly as possible, and apologize for any inconvenience in the interim.

If you would like to be notified when this issue is resolved, please Follow this Announcement.

Thank you!


  • Quicken SarahQuicken Sarah Moderator
    edited November 2018
    RESOLVED 11/12/18

    We have received notification that this issue has been resolved and Users should no longer experience latency, a blank screen or a "We Hit a Snag" error when adding or updating accounts with Capital One.

    Thank you!
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