Tax Planner shuts down Quicken 2018 R12.15 Build 27.1.12.15

Big Al

When Using the tax planner a box appears that says Please wait while windows configures Quicken. After a second a second  box appears that says there are Quicken components currently open and cannot be uninstalled. Please close Quicken and Try uninstalling again. Then Quicken closes by itself. There is no way to update any of the numbers being used in the tax planner.

mshiggins

My first troubleshooting step would be to apply the mondo patch.



https://www.quicken.com/support/updat...

Big Al

mshiggins said:

My first troubleshooting step would be to apply the mondo patch.



https://www.quicken.com/support/updat...

well that did not work.

UKR

1) Uninstall / QCLEANUI / Reinstall

I recommend you
uninstall the current Quicken and remove all remnants of older Quicken versions
following this procedure, using a Windows User Account with full Administrator
privileges:

http://www.quicken.com/support/using-qcleanui-uninstall-quicken


If you have previously used this procedure and have the cleanup programs
already on your hard drive ... please download them again to obtain the most
recent version.

When done, reboot your computer and then reinstall Quicken from your CD or saved
downloaded installation file and allow it to update to the latest available
patch release level.

 

2) Validate

Validate your
Quicken data file. It may have become damaged over time or if you ever had
crashes, hang-ups or loops while running Quicken. Repeated crashes may
eventually render a data file "broken beyond repair".

Please run this
procedure, skipping no steps:

- Make a copy of
your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save
file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a
record-by-record copy of the data file and not just a simple binary image copy.
This has been reported as recovering some otherwise not repairable
files)

If Quicken reports an error creating the Copy file, skip directly to the last
step.

- Open the copied file in Quicken.

- Click File / File
Operations / Validate and Repair. Click "Validate File" and
"Rebuild investing lots", check to make sure the copied file is being
validated. If you suspect that a damaged Quotes Price History causes your
problems, also select "Delete investing price history".  Click OK. Let it run.

- Fix any errors
logged as not repaired by Quicken.

- Click File / File
Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The
next popup should show "Supervalidate" somewhere in header or text.
Click "Supervalidate File", check to make sure the copied file is
being validated, click OK. Let it run. It might run for a while.

- Again fix any errors logged as not repaired by Quicken.

- Now close and
restart Quicken using this new file and try your failing action again. If it
works, keep using the new file and abandon the old one.

Big Al

mshiggins said:

My first troubleshooting step would be to apply the mondo patch.



https://www.quicken.com/support/updat...

That didn't help

Big Al

That worked. The Tax Planner now works

Big Al

UKR said:

1) Uninstall / QCLEANUI / Reinstall

I recommend you
uninstall the current Quicken and remove all remnants of older Quicken versions
following this procedure, using a Windows User Account with full Administrator
privileges:

http://www.quicken.com/support/using-qcleanui-uninstall-quicken


If you have previously used this procedure and have the cleanup programs
already on your hard drive ... please download them again to obtain the most
recent version.

When done, reboot your computer and then reinstall Quicken from your CD or saved
downloaded installation file and allow it to update to the latest available
patch release level.

 

2) Validate

Validate your
Quicken data file. It may have become damaged over time or if you ever had
crashes, hang-ups or loops while running Quicken. Repeated crashes may
eventually render a data file "broken beyond repair".

Please run this
procedure, skipping no steps:

- Make a copy of
your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save
file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a
record-by-record copy of the data file and not just a simple binary image copy.
This has been reported as recovering some otherwise not repairable
files)

If Quicken reports an error creating the Copy file, skip directly to the last
step.

- Open the copied file in Quicken.

- Click File / File
Operations / Validate and Repair. Click "Validate File" and
"Rebuild investing lots", check to make sure the copied file is being
validated. If you suspect that a damaged Quotes Price History causes your
problems, also select "Delete investing price history".  Click OK. Let it run.

- Fix any errors
logged as not repaired by Quicken.

- Click File / File
Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The
next popup should show "Supervalidate" somewhere in header or text.
Click "Supervalidate File", check to make sure the copied file is
being validated, click OK. Let it run. It might run for a while.

- Again fix any errors logged as not repaired by Quicken.

- Now close and
restart Quicken using this new file and try your failing action again. If it
works, keep using the new file and abandon the old one.

That worked. The Tax Planner now works

UKR

Big Al said:

That worked. The Tax Planner now works

Thanks for reporting back.
Glad to hear that you got it back to working order.