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Quicken encountered a server-side error while syncing your data. Try again later. If the error persi

UnknownUnknown Member
edited October 2018 in Using Quicken on the Web
This error message keeps popping up after clicking the Sync Now button on Quicken desktop (Windows, very latest version; 2019 R14.27).

Comments

  • UKRUKR SuperUser ✭✭✭✭✭
    edited October 2018
    Have you tried logging out and then "logging in as a different user" (using your current Quicken ID)? Go into Edit / Preferences / Quicken ID, Mobile and Alerts.
  • UnknownUnknown Member
    edited October 2018
    No so I just tried that. After re-logging in, proceeded to setup Sync. After several minutes, same error. No joy. 
  • UKRUKR SuperUser ✭✭✭✭✭
    edited October 2018

    If you haven't done
    so already, I'd say it's time to chat with Quicken Support or call them on the
    phone and request help.

    Quicken Support:

    • To contact Quicken Support,
      please use this link only:

       https://www.quicken.com/support#contact-support  and select Chat or Phone support. Phone
      support is only available during posted business hours.
    • If you are eligible for
      Premium Support (purchased separately or included as part of your
      subscription to Quicken 2018 Premier or above) call the number that can be
      found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to
      "Quicken Premium Support" 
      when you log in with your Quicken ID.
    • Other links or phone numbers
      found elsewhere on the Internet, even in some posts here in the Community,
      may not be from Quicken or may not be up-to-date. Use those at your own
      risk.
    • Unlike other so-called
      "Quicken support providers", the real Quicken Support is free
      for all currently supported versions.

  • Quicken SarahQuicken Sarah Administrator, Moderator mod
    edited October 2018
    Hello David,

    Thank you for taking the time to share the details of this error with the Community.  We are currently experiencing an issue with our servers that is preventing Mobile and Web sync.

    For more information and to automatically receive notification once these issues are resolved, please visit https://getsatisfaction.com/quickencommunity/topics/new-10-19-18-quicken-server-error-or-sync-error and click "Follow" in the upper right corner.

    Thank you,

    Sarah
  • UnknownUnknown Member
    edited October 2018
    Receiving the following error message: Using Quicken 2016 R18.4.  Sync is going to my phone but inputs on the phone are not coming to the desktop.

  • bdholmesbdholmes Member ✭✭
    edited October 2018
    Quicken Sarah, Official Rep.....you had posted a blurb on the "home" page re:
    RESOLVED: 10/22/2018 Errors Adding/Updating Accounts in Quicken, but I am reporting a very similar issue @ https://getsatisfaction.com/quickencommunity/topics/quickens-online-service-unavailable-right-now?to...



This discussion has been closed.