budget on web / mobile
I have quicken deluxe 2019 (Canadian version R15.24 Build 27.1.15.24).
My budget doesn't appear to upload / sync properly to the cloud. The categories show but the current month transaction amounts don't appear to get reflected in the amount spent/remaining for the budget items. The windows 10 view is correct but mobile and web are not. I have reset my cloud data which didn't fix the issue.
My budget doesn't appear to upload / sync properly to the cloud. The categories show but the current month transaction amounts don't appear to get reflected in the amount spent/remaining for the budget items. The windows 10 view is correct but mobile and web are not. I have reset my cloud data which didn't fix the issue.
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I may have a workaround - I haven't tested it yet but try creating a brand new Quicken file and associated mobile cloud file.
Then I would download my latest statements from my bank, assign a few categories and see if it takes.
If it does, then I would import my data from my previous Quicken file and then check again for any inconsistencies.
If that works then great and we have isolated the problem to one area. If not, then the Quicken team knows to exclude that possibility from its list.
They need to fix it but the good news is, our data is safe
I'm guessing that they made server side changes in the form of an update where neither the web app or mobile app can retrieve the values.
The only other thing that could be wrong is corruption of the cloud file. In that case, deleting the cloud file and generating a new one may resolve the issue.
Have you tried resetting the cloud and re-syncing to see if you will get current downloads?
Valderi: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows
Stephen: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-mac
I would give this a try and see if you are able to get all your data including your budget totals.
Respectfully,
~ Quicken Harold.
Community Moderator
I tried erasing the cloud, reinstaling it, desinstaling mobile Quicken, reinstalling it and... always the same problem: no investing securities sync and no budget either.
I can see all my budget items but with "0" out of "my budget goal". If I click on one item, I will see all of my transactions but with "0" as balance !
I don't know what else to do...Help!!!
Please contact Quicken Support for further assistance.
Respectfully,
~ Quicken Harold.
Community Moderator
Please contact Quicken Support for further assistance.
Respectfully,
~ Quicken Harold.
Community Moderator
Please contact Quicken Support for further assistance.
Respectfully,
~ Quicken Harold.
Community Moderator
im not buying it since an entry i made only an hour ago is showing up in my app
but sync produces this error:
The budget items for budget ___ was not synced. Invalid answerValue -2,356,277,133.9 for parameter amount. Value must be between ...
thoughts?
This reliance on "delete and re-sync" is getting tiresome. I've done this at least a dozen times over the past three months and it rarely solves the problem at hand.
It's pretty clear to me (as a retired tech manager) that Quicken has some fundamental sync issues they just can't get a handle on for some reason. They still can't get account balances synced reliably for goodness sake.
I sincerely appreciate that Quicken management is trying to drag Quicken into the modern age with the mobile and Web apps. But my goodness the road is rocky.