Problem with Rogers Bank downloads
They have recently changed their download procedure and downloads to Quicken stopped working. They offer only .ofx or .csv as opposed to .qif previously. Does anyone know how to import their version of .ofx?
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-also older versions as needed for testing
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Have you tried this
yet (if your bank recently changed their website or password requirements)?
How to refresh financial institution information
(Branding)
Please read and
follow instructions here:
https://www.quicken.com/support/server-issue-troubleshooting
If that doesn't
resolve the issue:
obligation to notify their Account Manager at Intuit Inc. of any changes
to their websites and download functions in a timely manner before
the change is implemented.
their customers of this change and any actions that might be required by
the customer to regain access.
level management.
via Chat or Phone at https://www.quicken.com/support#contact-support and report this Online Banking issue, so
that Intuit Inc. can be notified of the issue. Ultimately, however, the bank must work
together with Intuit on solving this update issue.
Please let us know
if you were able to get this issue resolved (or not).
The .csv to .qif converter works for me now.
You would have to use a converter to QFX.
Too bad as I was seriously considering getting this card.
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(Canadian Q user since '92, STILL using QM2007)
I sent a support message and if they reply negatively about QIF, this card is gone.
- Where to find a Help Guide for Quicken for Mac?
- Quicken Mac FAQ list
- Quicken Windows FAQ list
- Help Guide and FAQs for Quicken Mobile
COMPLETE list of Product Ideas - Quicken for Mac to VOTE onObject to Quicken's business model, using up 25% of your screen? Add your vote here:
Quicken should eliminate the LARGE Ad space when a subscription expires
(Canadian Q user since '92, STILL using QM2007)
Agent Comment
Posted on Jan 21, 2019
Thank you for contacting Rogers Bank. We appreciate your feedback concerning downloading Statements in QIF format. As we are currently completing our upgrade of the new site, we do ask for your patience in this matter. We apologize for any inconvenience as we work towards a resolution.
I have used the CSV download then CSV to QIF free conversion ( https://csvconverter.biz/user/login).
only issue is that when I import the converted QIF file - the transaction dates are lost? have to enter them manually - also does not do good job on matching transactions..
anyone have an idea of how to keep dates on conversion ??
Already working towards dropping their Card....
1. Rogers Bank is not on the Quicken's FI list due to a simple reason - they don't want to pay Quicken licence fees;
2. The OFX file they provide for a download is malformed and not fully complaint with the OFX standards, hence, cannot be used/imported AS IS and needs some work...
From my communications with them it is unclear whether they'd consider supporting Quicken file formats in the near future. I guess, they need a strong business case for this to happen