Budget rollover won't clear only in mobile app
I use the desktop software for everything but am trying to use the web app and mobile app now as well. My budget works perfectly on the desktop application but the mobile app/webpage so thousands of dollars in rollovers. I reset all of my budget rollover amounts at the start of the year. When I look at the desktop application everything is fine, all my categories with rollover options show $0. But the mobile app and webpage still show massive rollover balances. This makes the mobile app budget useless because it always says I have thousands to spend in categories from 2015.
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Sorry that you are experiencing issues.
I would try to reset the cloud sync and redownload your information to see if the data displays properly in the mobile app.
More information on how to do this is available here: https://www.quicken.com/support/how-edit-or-delete-your-cloud-datasets-quicken-windows
Give this a try. Let us know if you have any issues with the troubleshooting.
Respectfully,
~ Quicken Harold.
Community Moderator
Thank you for taking the time to report this issue, although I apologize for any frustration or inconvenience experienced.
This issue has been reported to our Mobile Teams for further investigation and resolution. Unfortunately, I do not have an ETA on when a solution will be available, however once it is, the solution will sent as part of an upcoming release for the Mobile/Web Apps.
I hope this information is helpful and again appreciate the time taken to report this.
Thank you,
Sarah