Quicken 2019 Premier installation fails

Currently running Windows 10 Quicken 2017 Premier, R18.6, Build
Purchased Quicken 2019 in December of 2018.  Because I wanted to wait for tax season reporting for safety reasons, I downloaded but did not attempt to install until today.  (smart move)  
Ran the .exe file, received message "In order to continue your installation of Quicken you will need to manually install the version that is already installed.  To remove the existing version of Quicken, use Add/Remove Programs on the Control Panel."
I went to the Control Panel, but Quicken is not there to remove.  And Quicken is no longer on the desktop.  Now what?

So far my new subscription is worthless and I'm two months in.


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