Can't export to QIF

When I try to export to QIF, I get an error that the file (QIF) does not exist and to choose the right file.  I created a file with a QIF extension. 

When I tried to export, Quicken crashes.

I have Quicken 2019, ver 16.16, Bulild 24.1.16.16 

Is there a fix for this?

Best Answer

  • Accepted Answer
    Found the problem.  I was having issues saving files with other programs also.  Looks like when Window Defender updated it locked me out of saving files (Ransomware setting).  I turned it off and everything works great now.  No more crashes and I can export to QIF.

    Thank you for all your support.

Answers

  • UKRUKR SuperUser ✭✭✭✭
    Somebody from Quicken will have to respond here, but I suspect that this feature is not available in the Starter Edition.
    Please tell us more about why you are trying to export data to a QIF file and show us the screens you go through up until you receive the error message.
    Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    The Windows Snipping Tool (available with Windows 7 and up) can be used to capture a partial screen image and save it to a file.  Microsoft Paint can be used to annotate the image.
    https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots
    To take a screenshot in Mac please see https://support.apple.com/en-us/HT201361
    Please create image files of type PNG, JPG or GIF only.
    To attach the image here, start composing your reply in the "Type your comment" box at the bottom of the webpage. At the top of the text entry window  you'll see a row of icons beginning with B I S
    Click the "Attach image" icon. It will allow you to select and upload the captured image file from your computer. The captured image will be inserted at wherever the cursor is located in the text.

  • Thanks for the reply, I've exported before with 2018, but can't anymore.  The QIF file is for my accountant (Tax Season).

    Here are the steps:

    Opens this screen

    I press Ok and get this message

    I have to choose the file (blank file I created with an QIF extension).

    This is the message I get
    Then this

    When I click yes, I get the exporting message, followed by the crash report and finally the runtime error.


    Hope you can see my dilemma.

    Thanks,
  • UKRUKR SuperUser ✭✭✭✭
    Now we're getting somewhere. Ignore my prior comment about Starter not supporting this. I was wrong.
    You're getting a crash in Quicken, so let's see if we can do something about it.
    Also, you should not have to create an empty QIF file first. Let the export process create the file in the proper folder.

    If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

    Still not working? Do send in the Crash Report and retain any reference numbers. Also include the URL of this discussion in the Crash Report's Comments box.
    And now do the following ...

    1) Let's try some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly.

    What is the exact release number for your version of Quicken?
    If clicking on Help / About Quicken does not show one of the following you are missing required software updates and, for older versions, possibly the required Intuit ID to Quicken ID conversion:

    Quicken US version:

    - 2016 ... Release R 19.3 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch
    - 2017 ... Release R 18.6 *, https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch
    -  2018 ... upgrades to 2019 when installing the R 14.23 patch released 10/8/2018 or any later patch
    - 2019 ... Release R 18.14 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product

    Quicken Canada version:

    - 2016 ... Release R 7.2 *, https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch
    - 2017 ... all users should have been upgraded to 2018 already
    - 2018 ... upgrades to 2019 when installing the R 15.24 patch or any later patch
    - 2019 ... Release R 16.16 *, https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product

    ( * minimum required release number, may be higher, subject to change without notice)

    Please do this even if you are on the latest release already:
    Locate the US or Canada Mondo Patch file applicable to your version of Quicken in the links above.
    Download it and save it to disk.
    Open the Downloads folder. Right-click the downloaded patch file. Click "Run as Administrator" to execute the installation program.
    This will replace any Quicken software modules with a known consistent release level and, hopefully, eliminate any software corruption or errors during installation as a cause of this issue.

    Reboot Windows when done with the above and try Quicken again.

    2) Validate

    Validate your Quicken data file. It may have become damaged over time or if you ever had crashes, hang-ups or loops while running Quicken. Repeated crashes may eventually render a data file "broken beyond repair".

    Please run this exact procedure, skipping no steps:

    - Make a copy of your data file: Click File / File Operations / Copy.  Do not change any Copy Option settings. Save file under a new name in same folder as current Quicken data file.  (The Copy process appears to be performing a record-by-record copy of the data file and not just a simple binary image copy. This has been reported as recovering some otherwise not repairable files)
    - If Quicken reports an error creating the Copy file and you are using Q 2019 repeat the Copy process, but press and hold SHIFT and CTRL as you click File / File Operations / Copy. When prompted "Ignore errors that prevent file copy?" click "Yes".  Note: This may cause some data loss.
    - Open the copied file in Quicken.

    - Click File / File Operations / Validate and Repair. Click "Validate File" and "Rebuild investing lots", check to make sure the copied file is being validated. If you suspect that a damaged Quotes Price History causes your problems, also select "Delete investing price history".  Click OK. Let it run.

    - Fix any errors logged as not repaired by Quicken.

    - Click File / File Operations. Press and hold SHIFT+CTRL as you click Validate and Repair. The next popup should show "Supervalidate" somewhere in header or text. Click "Supervalidate File", check to make sure the copied file is being validated, click OK. Let it run. It might run for a while.
    - Again fix any errors logged as not repaired by Quicken.

    - Now close and restart Quicken using this new file and try your failing action again. If it works, keep using the new file and abandon the old one.

    3) If all of the above doesn't work, and if you haven't done so already, I'd say it's time to chat with Quicken Support or call them on the phone and request help. Refer to the Crash Report you sent in and also give them the URL of this discussion

    Quicken Support:

    • To contact Quicken Support, please use this link only:
      https://www.quicken.com/support#contact-support 
      and select Chat or Phone support. Phone support is only available during posted business hours. The phone number can found at this website.
    • If you are eligible for Premium Support (purchased separately or included as part of your subscription to Quicken 2018 Premier or above) call the number that can be found at the top of your My Account page at https://www.quicken.com/my-account  (US) or https://www.quicken.com/canada/my-account (Canada) next to "Quicken Premium Support"  when you log in with your Quicken ID.
    • Other links or phone numbers found elsewhere on the Internet, even in some posts or emails received from the Community, may not be from Quicken or may not be up-to-date. Use those at your own risk.
    • Unlike other so-called "Quicken support providers", the real Quicken Support is free for all currently supported versions.

  • pucelevpucelev Member
    Accepted Answer
    Found the problem.  I was having issues saving files with other programs also.  Looks like when Window Defender updated it locked me out of saving files (Ransomware setting).  I turned it off and everything works great now.  No more crashes and I can export to QIF.

    Thank you for all your support.
This discussion has been closed.