What do i need to do to get my money back or get you to STOP

In 2016 i purchased quicken desktop 16. 
I CANCELLED it from the SOFTWARE over a year ago and CONTINUE to be charged 7.95

at this point i have CALLED quicken AND INTUIT 15 times. being bounced between both and saying my account doesnt exist. I've contacted my bank cancelled two cards AND had the payments rejected. They charge me again. 

at this point in at least the last year of FIGHTING with support I have spent over 90$ being told Quicken isn't responsible. If I don't get my money back I will be contacting legal services and will continue to work with them to legal action. 

THANK YOU acct# QSTW17182509716


MY QUESTION WAS ANSWERED I GET IT

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Answers

  • PROOF OF UNAUTHORIZED WITHDRAWALS SINCE I ENDED QUICKEN
    MY QUESTION WAS ANSWERED I GET IT
  • ps56kps56k SuperUser
    As mentioned - these charges are from your BANK - not Quicken -
    You might mention which bank is charging you - and what kind of accounts you have ?
    Also - you might consider deleting the "purchase" image, as it has your true email address... in public view
    Quicken 2019 Deluxe - Subscription - Windows 10
  • It's an email not a password. Relax.
    MY QUESTION WAS ANSWERED I GET IT
  • My bank is denying that the charges are made by them after 4 times of talking with them. So i guess we are closing our bank account like alternatively planned thank you
    MY QUESTION WAS ANSWERED I GET IT
  • splashersplasher SuperUser
    You didn't tell us, but I'm guessing that the financial institution is BB&T:


    -splasher  using Q since 1996 -  QW2016, 2017 & Subscription  -  Win7/Win10
    -Questions? Check out the  Quicken Windows FAQ list

  • edited February 11
    OKAY i get it.
    MY QUESTION WAS ANSWERED I GET IT
  • mshigginsmshiggins SuperUser
    edited February 16
    Erika, none of your posts mention your bank's name. No one is being a smart
    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the  Quicken Windows FAQ list
  • I GET IT 
    MY QUESTION WAS ANSWERED I GET IT
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