Cannot Update Quicken from Quicken Home Inventory. How do I restore link from QHI to Quicken?

Using Quicken Deluxe 2019 R16.16 Build 27.1.16.16, Canada Edition.   I had an OSX issue so restored my full system from a backup. I then had issues with QHI so restored my Quicken Home Inventory file from a Quicken backup.   I can see my data but when selecting "Send to Quicken", I receive error message, "There are currently no accounts in your Quicken data file.  Please create at least one account before attempting to send your Home Inventory data to Quicken" Any known fix for this?  I have no issues with my Quicken Data File. 

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Answers

  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello Paul.Desjardins,

    Thank you for taking the time to report this issue to the Community, although I apologize that you have not yet received a response.

    Are you still experiencing an error when attempting to "Send to Quicken" from Quicken Home Inventory?

    Please let us know, thank you.

    Sarah
  • Yes, Sarah.  No fix has been found yet.
  • ValderiValderi Member ✭✭✭✭
    Just to let you know that I have the same problem and no solution but waiting an update.

  • mbarettmbarett Member ✭✭
    I am also having the same problem. Has there been any solution yet?
    Thanks!
  • mbarettmbarett Member ✭✭
    FYI
    I am running US version 2019.
    R20.15
    Build 27.1.20.15
  • UKRUKR SuperUser ✭✭✭✭✭
    This just "a shot in the dark" ... really dark ... but ...
    Could it be that this is related to problem reports about Quicken not functioning properly when Microsoft Controlled Folder Access (aka Ransomware) is enabled and does NOT allow Quicken to update files in \Documents\Quicken?
    Could this issue also apply to Home Inventory QHI.EXE needing this permission?
    I can't test this theory because I'm not on Windows 10 yet.
  • Quicken NatalieQuicken Natalie Moderator mod
    Hello all,

    This is an ongoing issue that has been reported to our development team and is being worked on. Here is a link to the current thread that you can follow for updates as they become available: https://community.quicken.com/discussion/7851187/used-quicken-home-inventory-for-years-now-cant-enter-or-even-reach-details-qhi-just-closes-fix/p3.

    -Quicken Natalie
    -Quicken Natalie 
     
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