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why does it now take minutes to download stock prices when it used to take seconds??

sloooooow quote downloads started in Jan 2019


  • SherlockSherlock SuperUser ✭✭✭✭✭
    For what it may be worth, I download 22 quotes in about a second.
    Quicken user since 1997
    Premier on Windows 10
  • joebe70joebe70 Member ✭✭
    that is the level of performance I had been accustomed to; about a month ago the download time stretched out to more than a minute...
  • GeoffGGeoffG SuperUser ✭✭✭✭✭
    Try scanning through the price histories to see if any values look odd. There may be an issue with the price history table. The recent version of validate contains an option to rebuild price history. Be sure to make a backup before proceeding.
    user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 20H2
  • UKRUKR SuperUser ✭✭✭✭✭
    There have recently been questions asked about slow performance.
    Someone suggested that this may have to do with running your computer through a VPN for network connectivity. Do you have a VPN enabled?
  • joebe70joebe70 Member ✭✭
    no on the VPN question....
  • UKRUKR SuperUser ✭✭✭✭✭
    OK, scratch VPN.

    Please provide more details about your Quicken data file.

    I'd like to know if you have account registers where a single account is approaching or exceeding 16,000 transactions.

    And I'd also like to see the "File Information" window  (See below)

    Is any cloud backup software actively accessing your Quicken data file while Quicken is running?
    What is the complete file name of your Quicken data file  (e.g. C:\Users\username\Documents\Quicken\QDATA.QDF)?


    About file size and number of transactions:

    You can find out how many transactions you have in your data file by doing this:
    - Click Tools / Account List. This should tell you how many transactions you have in each of your accounts in an optional column, "# of Transactions".
    If this column is not shown in the Account List, click the Options button at the bottom of the Account List window, then click "Number of Transactions" to add the column.

    - Click Help in the Menu Bar. CTRL+click About Quicken and it'll give you a File Information box. Please capture an image snapshot of this File Information box and attach it here.
    The Windows Snipping Tool (available with Windows 7 and newer) can be used to capture a partial screen image and save it to a file of file type PNG, JPG, or GIF.

    To attach the image here, start composing your response. At the top of the text entry window you'll see a row of icons beginning with B I S
    Click the landscape "Attach image" icon. It will allow you to select and upload the captured image file from your computer. The captured image will be inserted at wherever the cursor is located in the text.

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