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Savings information downloads but not checking

I have a credit union account with savings and checking. The savings account information downloads just fine, but the checking account information does not. This just started today.

Answers

  • UKRUKR SuperUser ✭✭✭✭✭

    In case of transaction download problems

    Please provide more details.

    What version and release of Quicken are you using?  You must be on the latest release (patch) level for your supported Quicken version. If you're missing patches, update your software first.
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop or when you attempt to download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?
    Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.

    Quicken for Windows users: If you feel like beginning to troubleshoot this yourself, please read and follow instructions here:
    https://community.quicken.com/discussion/7292554/actions-windows-desktop-users-can-take-to-remedy-connection-errors-and-password-change-issues


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