In case of transaction download problems
Please provide more
details. We don't have access to what you did with Q Support.
What version and
release of Quicken are you using? You
must be on the latest release (patch) level for your supported Quicken version.
If you're missing patches, update your software first.
What version of Windows or Mac OS are you using?
What error codes, error messages, symptoms do you get?
What bank(s) are you having issues with?
What account types (checking, savings, etc.) are you having issues
Does this problem occur when you run One Step Update from your desktop or when
you attempt to download using the Quicken Mobile App or Quicken on the
What have you tried so far to resolve the issue?
Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version
Quicken for Windows
users: If you feel like beginning to troubleshoot this yourself, please read
and follow instructions here:https://community.quicken.com/discussion/7292554/actions-windows-desktop-users-can-take-to-remedy-connection-errors-and-password-change-issues