Resolved 2/17/2019: Citibank not allowing Quicken downloads

Quicken KathrynQuicken Kathryn Administrator
edited February 20 in Alerts
Citibank is currently blocking download access for all external programs, including Quicken (Windows and Mac). You may receive an error if you try to update Citibank accounts.

We are working with Citibank to resolve this issue as quickly as possible.  To be notified when the issue is resolved, please click the star on the upper right of this post to follow the thread.
Quicken Kathryn
Community Administrator


  • This issue is now resolved--you should be able to update your Citibank accounts without issue.
    Quicken Kathryn
    Community Administrator
  • Quicken HaroldQuicken Harold Moderator
    edited February 17
    Hello everyone.

    We are still getting many customers who are not able to download from Citibank, so the alert has been updated as an Ongoing issue. If you are still experiencing this issue, please follow this thread and we will have new information as it becomes available.

    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • This issue should now be resolved--all users should be able to update your Citibank accounts.  
    Quicken Kathryn
    Community Administrator
This discussion has been closed.