Error message when downloading Vantage Credit Union accounts to Quicken

Linda

I no longer am able to download Vantage Credit Union data to my Quicken account.  I receive an error message.  When I contacted Vantage CU, they informed me they do not download to third party.  Please check on this for me!!!  Thanks

Quicken_Tyka

Hello Linda,

I checked our list of currently supported banks, https://www.quicken.com/support/fi-list-support-quicken-versions.

I did not find a listing for Vantage Credit union.

To be sure, what is the website that you go to view these accounts?

-Quicken Tyka

Linda

the website is vcu.com.  I have been downloading from their site to Quicken for over 5 years.  Is there some way to work it out with them so that I could resume downloading with them.  

Quicken_Tyka

Hello Linda,

I was unable to find a listing in the bank list that uses the URL.

Unfortunately, it is up to the bank whether they choose to partner with Quicken.

-Quicken Tyka

UKR

Quicken_Tyka said:

Hello Linda,

I was unable to find a listing in the bank list that uses the URL.

Unfortunately, it is up to the bank whether they choose to partner with Quicken.

-Quicken Tyka

That's odd. My Fidir file shows

• 01024    01024    01024    Vantage Credit Union    http://www.vcu.com    (314) 298-0055/800-522-6009    http://www.vcu.com    ACTIVE                   BANKING,CREDIT,ACCOUNTINFO&EXP-WEB-CONNECT    NOT_QBP    NA

@Linda ,
please try:

Have you tried this yet (if your bank recently changed their website or password requirements)?

How to refresh financial institution information (Branding)

Please read and follow instructions here:
https://www.quicken.com/support/server-issue-troubleshooting

If that doesn't resolve the issue:

If you haven't done so already, I'd say it's time to chat with Quicken Support or call them on the phone and request help. Let them review the latest download log file on your computer for the exact error code and what to do about it.

Quicken Support:

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