One Step Update asks to Add a Closed Account

I am using Quicken 2019.   Every time I run One Step Update it asks if I want to add a closed credit Union account:  TWICE!!  Any suggestions?  Thanks!


  • NotACPANotACPA SuperUser ✭✭✭✭
    Is that account closed in Quicken?
    Also, what Q product are you running?
    What country?
    What Release/Build?
    Q user since DOS version 5
    Now running Quicken Windows Subscription
    Retired "Certified Information Systems Auditor"
  • I am having the same problem using windows subscription, 2019 version R18.15 build in the US. The account is closed in quicken, and it is closed at my bank so I cannot enter the username/password it is requesting so I have to cancel the dialog box. Every time I try to delete the account from Quicken, it runs a OSU and gives me the same error.
  • ps56kps56k SuperUser ✭✭✭✭
    Can't you just in Quicken - Edit the account - and deactivate the online services ?
    Why would it want to access the account - is there some kind of auto-payment, or other auto transaction that Quicken is expecting to happen ?
    Quicken 2019 Deluxe - Subscription - Windows 10
  • I am running Quicken Deluxe 2019, Version R18.15,   Build
  • Since the account is closed, it will not allow me to access the online services.

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