RESOLVED 03/18/19 American Express Returns Error Adding/Updating Accounts CC 505/OL-293

Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
edited July 12 in Alerts
American Express is intermittently blocking all third party connections, preventing Quicken for Windows and Quicken for Mac Users from adding/updating accounts using the Express Web Connect/Quicken Connect and Direct Connect connection methods.

We are working with our Service Providers and American Express to restore connections as soon as possible and recommend allowing 2 - 24 hours before attempting to add/update accounts in Quicken again.

If you would like to be automatically notified once this issue has been resolved, please click the yellow "star" icon in the upper right corner.

Thank you!


  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭

    This issue has been resolved and all Quicken for Mac and Windows Users should no longer receive a CC-505/105 or OL-293 error when attempting to add or update accounts.

    Thank you!
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