Online bills will not update. Indications that not updated for weeks

Quicken Deluxe 2019 Ver R18.16 Build 27.1.18.16
Some billers indicate that they have not updated as far back as 2/27/2019, about the date I upgraded to Quicken 2019.
Often says the "biller list is unavailable , try again later" for 3 days now.
Some bills already update that now show "Awaiting next bill" and the reminder still has the current amount. Cannot enter the payment as the bill show that it is still awaiting the next bill. Always sorry when I upgrade.
Any fixes?

Comments

  • Beijing MacBeijing Mac Member ✭✭✭
    My Online Bills list has completely disappeared -- they just do not show.  the other 2 tabs in Bills are working & displaying as normal and expected.  so yes, seems to be some issues.
  • KerryKerry Member ✭✭
    And one account, AT&T, keeps saying locked out. And verification is asking for Security Questions that are not the ones that are a part of my account with ATT. Spent an hour with LIVE CHAT on support.. I seemed to know more about the product than the support person. They kept having me work on "accounts" not "billers"
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello @Kerry,

    I'm sorry to hear you are experiencing issue with Online Billers in Quicken and thank you for taking the time to report this to the Community.

    If you haven't already, please review the information and steps available at https://www.quicken.com/support/quicken-online-bill-center-errors and https://community.quicken.com/discussion/7851381/new-03-25-19-adding-at-t-to-online-bills-fails-w-error for AT&T.

    I hope this information is helpful and please let us know if the errors persist.

    Thank you,

    Sarah
This discussion has been closed.