Quicken 2015 have to log in twice every time I open program

Mark Haythornthwaite

Just started doing this 2 days ago. Every time I start Quicken 2015 (r 17.2) it asks for the Intuit ID and password. I enter it, then the login box disappears, and comes up again. After re-entering it a second time all is good.

At first I thought I was mis-typing something, now I realize everything I am doing is correct. Especially after doing it 5 times in a row. This is on the same computer...

I did the whole validate and repair data files no improvement.

Any ideas?

Greg_the_Geek

Are you being asked for your Intuit ID or your Quicken ID?

Mark Haythornthwaite

It's the Quicken ID. Sorry for the ambiguity.

Have discovered if I hit the X in the upper right of the box twice I avoid having to enter the ID and password. Still doesn't seem optimal.

I have 2 data files I switch between. One is my personal finances, the other is my father's (I am administering his affairs as power-of-attorney).

This problem ONLY occurs when trying to open my dad's Quicken file.

Greg_the_Geek

Are you using the same Quicken ID for both files?

Mark Haythornthwaite

No, I created a new ID just for his stuff. It has been this way since 2015.

ron467

I know this thread is a old, but I just updated Q2105 to R17.4 and it's doing the same thing to me.

I enter my email address and password. Box disappears and then comes back and it asks again. Lets me in after the second time.

Using Quicken ID and password, Win 10 64-bit.

UKR

Just a shot in the dark ...

Check if Windows Defender feature Ransomware protection is enabled.
If so, configure it to add Quicken as an "allowed app" without turning off Ransomware protection:
https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access