Having problems downloading

I keep getting errors when I try to download my transactions from Capital One.  It was working two days ago.  I also have the problem with USAA but it looks like that is being worked on.  

Best Answer


  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello @spneedsmom

    Thank you for taking the time to report that you are receiving errors when downloading transactions from Capital One, although I apologize that you have not yet received a response.

    What error messages/codes are you receiving?  What version and release of Quicken are you using?  (Quicken > About Quicken)

    Please let us know, thank you!

  • Quicken Deluxe 2019 Mac Version 5.11.0

    Quicken is unable to update this account because Web Connect support for your financial institution has been either temporarily, or permanently discontinued [CC-885].

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