Error getting quotes & history (online)

I get the following error msg every time I click on a security and try to get "Quotes & History (online)"

Sign On Error
Single sign-on authentication was unsuccessful (reference # QVOJEOFK).

Just started happening.  Have not had a problem until yesterday using this function.

Answers

  • ps56kps56k SuperUser ✭✭✭✭✭
    what version of Quicken - ---> Help --> About Quicken
    and is your Quicken Membership current
    Quicken 2019 Deluxe - Subscription - Windows 10
  • zhoomerzhoomer Member
    Yes I'm good for one more year.  I'm running 2017 Quicken.
  • zhoomerzhoomer Member
    Quotes downloads work normally without having to resign in
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello @zhoomer

    Thank you for taking the time to report this error to the Community, although I apologize that you have not yet received a follow-up response.

    Are you still receiving a "single sign-on" error in Quicken?

    If so, please go to the Edit menu > Preferences > Quicken ID Mobile & Sync section. 

    Is your Quicken ID information listed?  Or is there a big link that says "Try Again"?

    Please let us know, thank you.

    Sarah
  • zhoomerzhoomer Member
    I have Quicken 2017, Version R19.1. Quotes will update and I can sign in to account at Quicken.com?
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello @zhoomer

    Thank you for the response and confirming that you can sign in at the www.quicken.com website.

    If you are still receiving the error about a single sign-on - in the Quicken product, please go to the Edit menu and select "Preferences".

    In the Preferences window, select "Quicken ID Sync & Alerts" - is your Quicken ID information listed?



    Thank you,

    Sarah


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