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Problem with Sync to cloud

I have been recieving the following message for accounts for which transaction are downloaded (i am with TD bank (Canada). Can anyone help me?

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Answers

  • Quicken_Tyka
    Quicken_Tyka Moderator mod
    Hello Danieldumas,

    Sorry, that you have yet to receive a response.

    I would start by resetting the Quicken cloud.

    Step 1: Reset the cloud data through the desktop program

    1. Go to Edit Preferences Quicken ID, Mobile & Alerts.
    2. Click Reset your cloud data.

    Step 2: After resetting your cloud data 

    You'll need to sign out of the Mobile App and sign back in:

    1. Open the Quicken Mobile App.
    2. Tap the Menu icon Troubleshooting Issues with the Quicken Mobile App in the upper left.
    3. Tap the Logout button at the bottom of the screen. 
    4. Sign back in with the same Quicken ID.
    Let us know if the issues persist after completing this step.

    -Quicken Tyka
    ~~~***~~~
  • danieldumas
    danieldumas Member
    unable to locate Reset cloud data option in Quicken 2019.
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