RESOLVED: "Online Services Unavailable" or Blank "Success" Screen after R19.44 Update

Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
edited June 28 in Announcements
Some Quicken for Windows 2019 Users have reported receiving a "Online Services Unavailable" error message or a blank screen that says "Success" after signing into their Quicken ID or attempting to use Online Services such as updating accounts or stock quotes.

We have reported this issue to our Development Teams for further investigation and resolution.

Resolution:
If you have your Quicken file open when you experience this error, try these steps first:
  1. Go to Edit > Preferences > Quicken ID syncing and alerts
  2. Click sign in as a different user
  3. Type "yes" to sign out
  4. After you sign out, sign back in with the same Quicken ID

If the steps above don't work, or if you're not able to sign in to Quicken to see your syncing and alerts menu, some users have reported the steps available here resolves the error for them.

Other Users have reported performing an uninstall and reinstall of the Quicken software following steps available here has resolved this error.

If you would like to be automatically notified once this issue has been resolved, please "bookmark" this post by clicking the Yellow Star Icon in the upper right corner.

Thank you!

Comments

  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    RESOLVED 6/28/19

    The fix for the "Online Services Unavailable" or blank screen with "success" is available and included as part of the R19.52 release of Quicken for Windows 2019 subscription version.

    If you have not yet received the R19.52 release, it may be downloaded and installed from the Mondo Patch available here.

    If the blank "success" screen is received after updating to the R19.52 release, please create a new Community post to report this issue.

    Thank you! 
This discussion has been closed.