Manual Bills disappeared from bills tab

All my manual bills disappeared from the bills tab. This are not linked but why all of a sudden did they disappear.

Comments

  • UKRUKR SuperUser ✭✭✭✭✭

    More details, please.
    Do you use Quicken for Windows US or Canadian version?
    What version, edition level and release of Quicken are you using? 
    Click Help / About Quicken (Mac: Quicken / About Quicken) to get this information.
    What version of Windows or Mac OS are you using?

    Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
    The Windows Snipping Tool (available with Windows 7 and up) can be used to capture a partial screen image and save it to a file.  Microsoft Paint can be used to annotate the image.
    https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots
    To take a screenshot in Mac please see https://support.apple.com/en-us/HT201361
    Please create image files of type PNG, JPG or GIF only.
    To attach the image here, start composing your reply in the "Type your comment" box at the bottom of the webpage. At the top of the text entry window you'll see a row of icons beginning with B I S
    Click the "Attach image" icon (the one that looks like a tiny landscape with mountain and sun). It will allow you to select and upload the captured image file(s) from your computer. The captured image(s) will be inserted at wherever the cursor is located in the text.
  • Robert RalyeaRobert Ralyea Member ✭✭
    Q2019
    R19.44
    278.1.19.44

    I cantcapture an image because the manual bills are gone.

    I am thinking this may have happened when I did a restore. Not sure why that would happen because I used the latest restore. I also noticed not that I am not receiving updated bill when I select the bills tab. I go to the web site and I can see the new bill but none of them are downloaded as they used to.

    Thanks

    Judith
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