Opening Balance Keeps Changing

Quicken for Mac Version 5.11.0 (Build 511.25626.100) macOS 10.14.5

The starting balance for one of my accounts keeps changing. Everything is reconciled. When I balance to the statement each month, it is always off and it is always the opening balance that I have to change back. It should be a negative number, but it always reverts to a positive number. This problem occurred after I had to restart my Quicken file and rebuild everything, because the Quicken for Mac doesn't have an archive function.
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Answers

  • me too
  • Quicken_TykaQuicken_Tyka Moderator ✭✭✭✭
    Hello Dukeofoxboro,

    Sorry, you have yet to receive a response.

    I would try deleting the opening balance and recreating by adding a new transaction for the same amount.

    A new transaction can be created by selecting the + at the bottom of the register.



    Let us know how it goes!

    -Quicken Tyka
    -Quicken Tyka
  • DukeofFoxboroDukeofFoxboro Member ✭✭
    That was one of the things I tried and it was unsuccessful.
  • Quicken_TykaQuicken_Tyka Moderator ✭✭✭✭
    Hello DukeofFoxboro,

    Do you then see the opening balance that you created and then a second opening balance is created? The opening balance will be a light grey color.

    What is the date of the opening balance? 

    What type of account is this?

    Let us know!

    -Quicken Tyka
    -Quicken Tyka
  • DukeofFoxboroDukeofFoxboro Member ✭✭
    Yes, it created a second opening balance. The date of the opening balance is December 22, 2018. It is a credit account.
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