Quicken not seeing source for my scanner

Sorry, there was not a true category for this question. I have just bought a new computer. (I did not have this issue with my old computer.) I can scan on my computer. The Quicken program is not coming up with the printer to scan in source when I want to attach a receipt. I can print a report in Quicken. I have uninstalled and reinstalled both the the printer and the Quicken program twice. How can I fix this please.

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