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Q keeps asking for my password every time I open the app. Even when I try to backup the files.

This just started last week. Heretofore, once I was into Quicken I never needed to insert passwords. It is asking for every account I have on the app. Seven password requests is a bit much. What's up????

Best Answer

  • fijip fijip Member
    Accepted Answer
    I uninstalled and reinstalled Q and it fixed the problem. Thx for the assist.../F

Answers

  • GeoffGGeoffG SuperUser ✭✭✭✭✭
    Can you provide a screenshot of the request. This is highly irregular.
    user since '92 | Quicken Windows Premier - Subscription | Windows 10 Pro version 2004
  • SherlockSherlock SuperUser ✭✭✭✭✭
    If you haven't already, I suggest you try:
    1. Select Edit > Preferences > Quicken ID, Sync & Alerts
    2. Select Sign in as a different user
    3. Type yes to sign out
    4. After you sign out, sign back in with the same Quicken ID
    Quicken user since 1997
    Premier on Windows 10
  • fijip fijip Member
    edited June 2019
    here is the screenshot

    [screenshot removed]
  • volvogirlvolvogirl SuperUser ✭✭✭✭
    Try to cover up your email address in that screen shot.  It is not safe. The whole world can see it to scam you.
  • fijip fijip Member
    Accepted Answer
    I uninstalled and reinstalled Q and it fixed the problem. Thx for the assist.../F
This discussion has been closed.