Since the 19.52 update, Quicken crashes if I attempt a download from bank/credit card.

I've tried the 6/25/19 update and the 6/28/19 update to fix the problem and neither one worked.
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Answers

  • SherlockSherlock SuperUser ✭✭✭✭✭
    I suggest you perform a clean uninstall, install and restore a data file saved prior to crashing.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.

    If the issue persists, I suggest you revert to the patch release that was working properly.  To revert to an earlier patch release, I suggest you perform a clean uninstall, install while disconnected from the internet, update by applying the appropriate Mondo Patch, and restore a data file saved prior to updating from the earlier patch release.  To update Quicken, I recommend you download and apply the appropriate Mondo Patch: https://www.quicken.com/support/patching-updates-windows or http://www.quicknperlwiz.com/quickenpatches.html

    To prevent Quicken from automatically applying an update, I suggest you set Windows UAC settings appropriately.
    Quicken user since 1997 
    Premier on Windows 7 
  • Quicken SarahQuicken Sarah Administrator, Moderator ✭✭✭✭
    Hello @09dave52

    I'm sorry to hear you are experiencing a crash after updating Quicken and appreciate your taking the time to report this issue to the Community.

    If you are still experiencing a crash and haven't already, please download and install the R19.55 Mondo Patch from here and let us know if you still continue to experience the crash.

    Thank you,

    Sarah
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