Request for Quicken Password - then "Success" screen...

Thomas G Lee

Every time I try open my copy of in to Quicken I get a request for me to "sign In ". I enter the information and receive a note "Success" . Then I get the same request again. What's up?
I am sick & tired of problems with Quicken. Still waiting for a problem I documented in early June to be fixed.

thecreator

Hi @""Thomas G Lee" ,

See this post:  https://community.quicken.com/discussion/7803899/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet#latest

We need to see your product visually in the operating system, which you haven't posted. Can you answer your own post, if your Quicken was working correctly? I don't think so.

Are you on the latest version R#? What is it?

Please comment back.

Sherlock

If you haven't already, you may want to review: https://community.quicken.com/discussion/7854775/resolved-online-services-unavailable-or-blank-success-screen-after-r19-44-update#latest

If the issue persists, I suggest you perform a clean uninstall, install and update.  If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken.

Ken Moreau

Started with Windows 10 1809, Quicken 2017 19.1.

This problem affected me during both my attempt to upgrade from 19.1 to 19.5, and repeated during my attempt to upgrade (and clean install) Windows 2019. I saw the "Success" screen and was unable to move forward, and File->New was unable to create a new file.

My problem turned out to be that Windows 10 had activated "Controlled Folders", which was preventing Quicken from accessing the folder containing the QData file (so the "Success" screen could not move forward). This also prevents Quicken from creating new QData files (so the attempt to create a new file failed because the entire folder was inaccessible).

Unlike what I was repeatedly told by Support, this has nothing to do with firewalls or anti-virus. Full un-installs and clean installs are a waste of time, because the folder is still protected from QW.exe.

The solution is to use Windows Defender Security Center -> Virus and Threat Prevention Settings -> Controlled Folder Access -> Allow an app through Controlled Folder Access, and enable C:\Program Files (x86)\Quicken\QW.exe access.