Payment "uncleared" has not been posted at bank in 4 days. Bank has no record of it.

I submitted two payments to the same company 10 days ago to be paid on the 15th. One cleared on the 15th and the other has still not cleared. The receiving company has not received payment and the bank shows no record of receiving instructions on paying the bill. Quicken bank register says "uncleared".

What can I do?

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