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qfx downloaded file from bank does not show in the correct or any Quicken account

When I open a qfx file downloaded from my bank, Quicken acknowledges the number of transactions and acts like its downloading but those transactions don't show up in the correct account or any others. And no new account got created for them which has happened in the past. Where did they go???? Help anyone?
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  • UKR
    UKR SuperUser ✭✭✭✭✭
    Triage questions:
    What version of Q Mac are you using?
    What is the name of the bank you are downloading from?
    Have you tried quitting Quicken and restarted it, then tried again?
  • A rat
    A rat Member ✭✭
    I am using 2017. Just good ol BofA. I tried the close/ reopen thing after I read about it from a question of similar issue but they had just downloaded a newer version.
    For awhile now any downloads have been going into a new account since I think I did not deal with a linking problem well. So then I would just move them over to the right account. But now the transactions don't show up anywhere.
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