Does anyone have a problem with RRSP securities missing from Investments in Quicken Mobile

jgpuckering

I used Quicken Home and Business for Windows 2019 R16.22 Canada edition and iOS mobile app 5.15.0. When I look at the Investing section of the mobile app, all the accounts I've marked for sync on the Desktop appear as expected and with the correct balances -- except the one RRSP account which I have. That account shows a non-zero (cash) balance, but when I open it on the mobile app the Securities view lists nothing at all. The cash balance that shows up doesn't correspond to the cash balance on the Desktop.

Does anyone else have problems with RRSP account balances on the mobile app?

Valderi

Try to reset your Quicken cloud by clicking on "File"+"Preferences"+"Quicken Id, Sync & Web". at the Bottom right of the window, you will see "Reset your Cloud Data". It should work after that. 

Valderi

Try to reset your Quicken cloud by clicking on "File"+"Preferences"+"Quicken Id, Sync & Web". at the Bottom right of the window, you will see "Reset your Cloud Data". It should work after that.