switched computers.... now my info keeps disappearing on the new one.

alecnspencer
Member ✭✭
i switched computers and put my backup on the new computer. but after everything was working fine yesterday.... i turn on my computer today and all my work was gone. Yes I backed it up again too before I shut down my computer last night. Quicken asked if I wanted to install a backup or if I were "new". So I had to use the backup and set it up again... I want to know what happened to it.... Now I am afraid to turn off my computer because I'm afraid the same thing is going to happen again and I will have to start over again when I turn on my computer tomorrow!
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Best Answer
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Is the .QDF file where it is supposed to be when Q doesn't find it?It could be an issue with the file's name.Is it long?Does it have a space just before the period?Rename the file to something short with no spaces or special characters. Then double click on it causing Q to start and open it. Then close and restart Q to see if it finds the file.-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list5
Answers
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I should clarify: I have used Quicken for 4 years on an older computer and, since it was getting old, I bought a new computer and transferred all my information to the new computer.0
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Is the .QDF file where it is supposed to be when Q doesn't find it?It could be an issue with the file's name.Is it long?Does it have a space just before the period?Rename the file to something short with no spaces or special characters. Then double click on it causing Q to start and open it. Then close and restart Q to see if it finds the file.-splasher using Q since 1996 - Subscription - Win10
-also older versions as needed for testing
-Questions? Check out the Quicken Windows FAQ list5 -
What is the full path to the folder that contains your Quicken data file? Are you using OneDrive or Google Backup?Quicken Subscription HBRP - Windows 100
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