Vanguard's switch to brokerage accounts
Recently Vanguard converted our 3 accounts, two deferred 401k's and a non-deferred investment account to brokerage style accounts to accommodate funds/stocks other than Vanguard funds. One IRA converted without an issue. The second IRA had an old style brokerage account attached to it as a separate account (that was the way Vanguard handled non-Vanguard funds originally). During the conversion process, the funds from the IRA were transferred into the old Brokerage account and the account was given a new account number. In the process (which was confusing to say the least) I download the file transfers but received an error on the account in running the one-step update. I've changed the account numbers and all the download information, updated the funds in the file but the account now the account is not recognized at Vanguard, no error but no update. When I try to "Reactivate" the online feature for this account, the list of files that is returned from Vanguard to choose from does not include the new account number for this particular account in the list and when I select "None of the above" it sends me back to the original page.
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