Quicken 2019 R16.22 - I have 3 credit cards and 2 bank accounts that I cannot update

wilamun
wilamun Member
This just started - I have changed nothing but I cannot download my banking information now.

Comments

  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Error messages?
    Quicken Subscription HBRP - Windows 10
  • wilamun
    wilamun Member
    No error messages. It does ask, yes or no , close this page. If I select no, nothing happens and if I select yes it closes the quicken page, sometimes reopens it and says something about an unknown error.
  • Greg_the_Geek
    Greg_the_Geek SuperUser, Windows Beta ✭✭✭✭✭
    Can you post a screen of what you're seeing using the Windows snipping tool?
    Quicken Subscription HBRP - Windows 10
  • wilamun
    wilamun Member
    I logged into my account and changed the download window from windows to windows(default) and it worked and downloaded my accounts. I hope that this continues as I spent 3 days fiddling around before I went online looking for help. I would like to thank you for your interest in helping. Wil
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