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Unable to connect to Citibank - "The information you entered does not match our records"

This discussion was created from comments split from: Citibank ol-301 error.

Comments

  • Ralph Lua
    Ralph Lua Member ✭✭
    I am having the same issue with my citi card. Unable to connect. "The information you entered does not match our records." Running Quicken for Mac, latest build...
  • jschaffe
    jschaffe Member ✭✭✭
    Same problem with Citi Cards
  • jschaffe
    jschaffe Member ✭✭✭
    jschaffe said:
    Same problem with Citi Cards
    I just deactivated downloads and reestablished it and it worked!
  • Tom11
    Tom11 Member ✭✭✭
    Still using Direct Connect or did you have to change to Quicken Connect?
  • jschaffe
    jschaffe Member ✭✭✭
    Tom said:
    Still using Direct Connect or did you have to change to Quicken Connect?
    Direct Connect.
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