Quicken Community is moving to Single Sign On! Starting 1/22/21, you'll sign in to the community with your Quicken ID. For more information: http://bit.ly/CommunitySSO

Unable to connect to Citibank - "The information you entered does not match our records"

System
System Member ✭✭✭✭
in Download, Add/Update Accounts (Mac)
This discussion was created from comments split from: Citibank ol-301 error.

Comments

  • Ralph Lua
    Ralph Lua Member ✭✭
    I am having the same issue with my citi card. Unable to connect. "The information you entered does not match our records." Running Quicken for Mac, latest build...
  • jschaffe
    jschaffe Member ✭✭✭
    Same problem with Citi Cards
  • jschaffe
    jschaffe Member ✭✭✭
    jschaffe said:
    Same problem with Citi Cards
    I just deactivated downloads and reestablished it and it worked!
  • Tom11
    Tom11 Member ✭✭✭
    Still using Direct Connect or did you have to change to Quicken Connect?
  • jschaffe
    jschaffe Member ✭✭✭
    Tom said:
    Still using Direct Connect or did you have to change to Quicken Connect?
    Direct Connect.
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Categories