Why are my Categories not displaying in Quicken Mobile? They all say "unspecified category."

Why are my Categories not displaying in Quicken Mobile? They all say "unspecified category."
When I click on "Category," nothing shows up.

Answers

  • thecreatorthecreator SuperUser ✭✭✭✭✭
    Hi @SteveBerneking ,

    Question: Have you tried to create a New Dummy Quicken Data File? Then delete all your Quicken Data Files that have been sync'ed on the Web? And finally switch back to your regular Quicken Data File and re-sync the Data File to the Web?
    thecreator - User of Quicken Subscription R21.16 & Quicken 2017 HBRP R19.4

    Vote:  https://community.quicken.com/discussion/comment/20022841#Comment_20022841

  • SteveBernekingSteveBerneking Member ✭✭
    How do I create a New Dummy Quicken Data File?
  • SherlockSherlock SuperUser ✭✭✭✭✭
    How do I create a New Dummy Quicken Data File?
    Select File > New Quicken File...
    Quicken user since 1997 
    Premier on Windows 7 
  • Greg_the_GeekGreg_the_Geek SuperUser ✭✭✭✭✭
    From Quicken --> New Quicken File... And then open the new data file.
    Quicken 2017 H&B - Windows 10
  • UKRUKR SuperUser ✭✭✭✭✭
    Have you tried to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy?

    Do note that a full Sync process may take many minutes to complete.

    Log out of your mobile app, then do this on your desktop / laptop:

    How to reset Sync to Cloud

    1. Go to Edit / Preferences / Quicken ID, Sync & Alerts
    2. Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.
  • SteveBernekingSteveBerneking Member ✭✭
    @UKR Thank you.
    I do have the option "Reset your cloud data."
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