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One Step Update & Quicken Cloud Sync

I have 2 issues.

1) When I do a sync to Quicken Cloud the sync works but the application always hangs. It will sit there for as long as you let it. Once you force Quicken to shut down the One Step update indicates Quicken Cloud Sync Successful.

2) When doing the One Step Update there is a message under Services Updated section that says "68 of 92 quotes and investing headlines updated. See a report" when you click the report hyperlink you get a report that has a zero in the security name field but that's it.

Using Quicken Home and Business Canada Edition
R16.22 Build

Best Answer


  • rickpwilson
    rickpwilson Member ✭✭✭
    I have tried to reset my cloud data a number of times to no avail. I also have trouble with the cloud data messing up some categories for some reason. I have had this happen to me twice now so I think I will disable the sync for now although I like the web based app.

    I went through my securities and found a number of securities where the tickers don't play in quicken. Removing them fixed the problem. Thanks for the tip Michael
  • Michael Jones
    Michael Jones Member, Windows Beta Beta
    I THINK you can call Quicken tech support and have them wipe your cloud data completely as if you were starting over from scratch.  

    Glad the other one helped with the tickers!
  • rickpwilson
    rickpwilson Member ✭✭✭
    So yesterday after deleting the cloud data I found a reconciled transaction for payroll from July disappeared. I think there are some shortcomings to the cloud sync function. Thanks again for your assistance.
This discussion has been closed.